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Maita Toyota of Sacramento
Sacramento, CA
5,161 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,161 reviews
September 21, 2018
Great Service Dept. at Maita Toyota The service staff is courteous, knowledgeable, and helpful. They have convenient appointment times available and my vehicle has always been ready when The service staff is courteous, knowledgeable, and helpful. They have convenient appointment times available and my vehicle has always been ready when promised. I am a happy customer. More
by PAULSAKAKIHARA
Verified CustomerEmployees Worked With
September 21, 2018
Oil change Excellent customer service, very polite and very professional. Very accomadating and very fast. Also informed me about a recall on my sons. So we Excellent customer service, very polite and very professional. Very accomadating and very fast. Also informed me about a recall on my sons. So we will schedule the service at a more convient time. More
by kurokod maintenance
Employees Worked With
September 21, 2018
good service problem was not fixed, but Val Valadez was right on top of it by ordering the part needed to replace the defective part originally sent. He is a very problem was not fixed, but Val Valadez was right on top of it by ordering the part needed to replace the defective part originally sent. He is a very good agent, and treated me with respect and did his best to get the job done in a timely manner. More
by DONCOOKS72
Employees Worked With
September 21, 2018
AWFUL SERVICE Let me start out by saying, this used to be the dealership I recommended to anyone in the market to get a car. I had sent several people in. However, Let me start out by saying, this used to be the dealership I recommended to anyone in the market to get a car. I had sent several people in. However, that ended in July. The dealership called me to inform me of a recall on my truck. We scheduled an appointment. I dropped my car off early on Monday morning and was kindly given a rental car. I was told that the repair would only take 4-6 hours after which they would call me and that I could pick my truck up by the end of the day. The day goes by and I hear nothing, which I understand as maybe they got busy and it took a little longer than expected. So I call the next day to get an update. The person at the service department could not tell me a single thing about my truck. I asked for an estimated time of completion or any information. She told me she didn't know, nothing more. I ask then if it is possible to talk to my service advisor. She tells me he will call me later, which never happened. Two more days go by and I have yet to hear a thing. Thursday I call again to get more information. Once again, I am given absolutely no information. I ask again for the service advisor to call me and, once again, he does not. Two more days go by and I am finally informed that my truck is completed and they can give me no reason why a 4-6 hour job took nearly a week. Once I arrive, the dismal service continues. The dealership lost my keys and could not find them for about 30 minutes. Then when they were supposed to bring my truck around, surprise, they forgot. Also, the $100 visa gift card that Toyota had promised with the recall was lost. I was told they would call in me a week so I could pick up the gift card.. Still have yet to hear back. I will NEVER recommend this dealership to anyone again. More
by MATTDANCER
Employees Worked With
September 20, 2018
Lease I am very disappointed to see that the quality of Toyota Corolla is not as it was before. For years I had a 2000 Corolla and it was perfect. Now this I am very disappointed to see that the quality of Toyota Corolla is not as it was before. For years I had a 2000 Corolla and it was perfect. Now this new one, just after a few weeks, has a lot of extra noise due to bad assembly. The noise is very annoying while you drive a new car. More
by OSTADRAHIMI
September 20, 2018
Excellent service at competitive prices I went to Maita Toyota for walk-on Oil change for 70K mile service for 2014 Camry. They were very responsive, processed my appointment, quoted very co I went to Maita Toyota for walk-on Oil change for 70K mile service for 2014 Camry. They were very responsive, processed my appointment, quoted very competitive rate compared to other dealership. I I came to Maita because other dealership made me upset by not even trying to retain me (I bought my first Camry in 2001 from this dealership and been regular customer for service for years). Maita service Rep was excellent, heard me, looked at my concerns and addressed them professionally. They also found one issue with one of the lights (used by remote key) and got my approval to fix it. I really liked that. I am not sure how long it has been not working but they checked and got back to me. It gave me confidence that they actually performed multi-point inspection. More
by Virenderjit
Employees Worked With
Qarim
September 20, 2018
Zach Carter was so helpful and nice I’m getting ready to drive to Alabama and Zach spent a great deal of time going through my file and noting what needed to be taken care of before I le I’m getting ready to drive to Alabama and Zach spent a great deal of time going through my file and noting what needed to be taken care of before I leave. More
by TAHOESKIQUEEN
Employees Worked With
Zach Carter
September 20, 2018
Service Always a good experience at Maita Toyota. Quick courteous service with positive results. I will return to Maita Toyota when the next service is due. Always a good experience at Maita Toyota. Quick courteous service with positive results. I will return to Maita Toyota when the next service is due. More
by DJCADE
Employees Worked With
Bethany Arntzen-Garcia
September 20, 2018
Customer service I had an appointment at this location for an oil change. I was instantly greeted by a service employee who quickly got the ball rolling. Terrence higg I had an appointment at this location for an oil change. I was instantly greeted by a service employee who quickly got the ball rolling. Terrence higgins was super polite, quick and thorough with the paperwork. The team managed to get me out pretty quickly. More
by ASTONE311
Employees Worked With
Terrence higgins
September 20, 2018
Maita is great! I've been taking my car to Maita Toyota in Sacramento for 3 years now, ever since I moved there. The service is always excellent and thorough, with no I've been taking my car to Maita Toyota in Sacramento for 3 years now, ever since I moved there. The service is always excellent and thorough, with no pressure to have extra work done 'while I'm there." They are always very courteous and informative about the condition of my car. Luis Mendez is especially helpful. I will be buying another Toyota in the near future and will continue to have Maita do all my service work. More
by KDWard
Employees Worked With
Luis Mendez
