Maita Toyota of Sacramento

Very helpful Zack was very helpful. Got me taken care of quickly since I had to go to work. Explained what should be done to keep me up to date and gave me options Zack was very helpful. Got me taken care of quickly since I had to go to work. Explained what should be done to keep me up to date and gave me options of what I could do. Explained what was done and the cost when I picked up my vehicle. More

Great Professional Zack is always polite and Professional. He got a Uber taxi for me and called me timely when my car was ready. Thank you so much. Zack is always polite and Professional. He got a Uber taxi for me and called me timely when my car was ready. Thank you so much. More

We have a lemon We purchased a new 2019 toyota camry from maita. One week out we were rear ended in a parking lot. Maita Totyota Collison down the street performed th We purchased a new 2019 toyota camry from maita. One week out we were rear ended in a parking lot. Maita Totyota Collison down the street performed the repairs. After getting the car back we had to take it back in twice more because the blind spot/RCTA stopped working. Come to find out our adjuster reccommneded and paid the collision center for a new system but they tried to pull a fast one and only recalibrated it. Hence why we had to take it back in twice. So they finally installed a new system. We also had to get our passenger seat tightened because it squeaked. A couple weeks later we hit a nail and get a flat. Took it into maita toyota and they said they couldnt repair it and that we need a new tire, which is not covered under warrantee. I tried to explain our bad experiences with this car to the sales rep but he didn't really seem to care. Asked about any discounts or anything they could do to help us, and they weren't willing to help us. Charged us full price for a new tire. A lot of this is out of their control, but was hoping they'd be willing to give us a discount or something to help us out and make us feel better about our situation. Unfortuanlety they didnt care. First time buying a toyota and probably the last. More

Service APPT I had a very pleasant service appointment with Toyota. They put the heat shield back on my car after it fell off on a BLM road adventure and updated m I had a very pleasant service appointment with Toyota. They put the heat shield back on my car after it fell off on a BLM road adventure and updated my software per a recall. My one complaint is that the tires (even with the discount) are more expensive at Toyota than at tire places in town, so I ended up going elsewhere to get tires. Other than that, Bryce was very helpful and knowledgeable. More

Very helpful service team. I go into Toyota very often and they are always so amazing and make sure that I am helped right away. From when I drive in, the lot porters are always I go into Toyota very often and they are always so amazing and make sure that I am helped right away. From when I drive in, the lot porters are always very welcoming, making sure I have everything I need and offering help, to the service advisor that makes sure I fully understand what is being done to my vehicle and explain what my vehicle needs to keep it going without adding any unnecessary services. I will go here for anything my car needs. More

Straight-forward experience This location was very helpful and patient. Daniel Ham was a great representative and helped answer about getting a good deal. I recommend prospects t This location was very helpful and patient. Daniel Ham was a great representative and helped answer about getting a good deal. I recommend prospects to reach out. More

Informational in regards to learning about the vehicle I never experienced a Toyota therefore I knew very little about the brand. I appreciated the time to tryout the vehicle and ask questions without cons I never experienced a Toyota therefore I knew very little about the brand. I appreciated the time to tryout the vehicle and ask questions without constant sales talking. More

Fast, Easy, Great Deal Came in at 11:30 am on a Sunday and left at 1:30 pm with the car I wanted customized the way I want. Came in at 11:30 am on a Sunday and left at 1:30 pm with the car I wanted customized the way I want. More

Very long day Our salesman, Ben, and Manny, our finance rep, were very knowledgeable and helpful in their areas of the transaction. Both of them took the time to ex Our salesman, Ben, and Manny, our finance rep, were very knowledgeable and helpful in their areas of the transaction. Both of them took the time to explain everything within their respective scopes and made sure to answer in detail any questions that came up, clarifying any confusion we had. There was, however, a lot of wasted time filling out preliminary paperwork just to begin to talk about a deal (apparently to ensure we were “serious buyers”). None of the other dealerships we had visited had required such paperwork to be filled out. We had also asked to come back the next day to finish up signatures, since it had been a long day and had gone late into the evening, but we received empty threats from Mel about selling the car, if we chose to do so. More

2017 Seinna transmissiom Thank you Bob and Luis for all your help in doing the warranty work on the transmission on my van. Was expecting this to be a major headache but you Thank you Bob and Luis for all your help in doing the warranty work on the transmission on my van. Was expecting this to be a major headache but you surprised my with your efficiency in providing a rental car, locating and installing a transmission. Thanks for everything. James Snyder More