Maita Toyota of Sacramento

Very good service and service personnel. I was told my maintenance service expired in June but I was never notified and would like information if I want to extend or renew it. If you could f I was told my maintenance service expired in June but I was never notified and would like information if I want to extend or renew it. If you could forward me information, thank you. More

They made my vehicle purchasing experience as pleasant as possible. They provided outstanding service. If feasible, my next vehicle purchase will be from Maita. possible. They provided outstanding service. If feasible, my next vehicle purchase will be from Maita. More

Overall good experience. Willing to deal on the best price. Only negative is one key. That is a pain Willing to deal on the best price. Only negative is one key. That is a pain More

The service desk person, Lisa, was fantastic! Super friendly and spontaneously fixed the rear door lift problem we had. Just reprogrammed it! Would have given 5 stars, but Maita stopped the court Super friendly and spontaneously fixed the rear door lift problem we had. Just reprogrammed it! Would have given 5 stars, but Maita stopped the courtesy car wash. More

Maintenance person was not very attentive nor was he helpful. I had an appointment for 815 confirmed by text and email. I arrived 30 mins before for appointment and drove in to lane #2 for maintenance helpful. I had an appointment for 815 confirmed by text and email. I arrived 30 mins before for appointment and drove in to lane #2 for maintenance appointment line. I advised service person I had an appointment. Maintenance person took me inside did what he had to do in the computer and told me it should take approximately 2 to 2.5 hours. I checked in 2.7 hours later and maintenance worker tellse it's almost done. I sat patiently and got up to inquire about my vehicle and the guy tells me nothing other than asking me if I had an appointment. I showed him email and text confirmation regarding my appointment. Gentle men then says I didn't have an appointment and tells me that my vehicle is just now being worked on after almost 3.8 hours. It then asked the manager about my vehicle. He the manager too tells me that I didn't have an appointment. I also showed the managery confirmed text and email but he didn't seem to care other than apologizing for what happened and did not bother to remedy the situation. All and all I felt very unappreciated and extremely unsatisfied with such terrible customer service More

We went in for an oil change, and they included a fuel tank additive that increased the cost of the service by $50. We didn't ask for it, but it was apparently buried in the paperwork so we had to pay for tank additive that increased the cost of the service by $50. We didn't ask for it, but it was apparently buried in the paperwork so we had to pay for it. Be careful at this place. More

Maita Toyota has always been one of the best car dealerships in Sac . Never had a problem with the repair and maintenance dept. Great customer service dealerships in Sac . Never had a problem with the repair and maintenance dept. Great customer service More

Horrible 60,000 mile service. I’ve been bring my car to Maita since 2018 but this experience makes me to never want to deal with them again. Ever. lack of communication, poor serv I’ve been bring my car to Maita since 2018 but this experience makes me to never want to deal with them again. Ever. lack of communication, poor service where they kept my car for over one week and I had to pay for a rental because they ordered the wrong parts, could not reach anyone through a direct call, etc. never again! More

No review of what checking found at 60,000 mile service. Had to insist on copy of things checked and result. Told the wrong size 12 volt battery was in car, but no one could tell me what was wrong with it o Had to insist on copy of things checked and result. Told the wrong size 12 volt battery was in car, but no one could tell me what was wrong with it other than it was not purchased from Maita. More

Excellent customer service! Always friendly and knowledgeable. Very nice waiting lounge. Convenient location. Highly recommended! Always friendly and knowledgeable. Very nice waiting lounge. Convenient location. Highly recommended! More