Maita Toyota of Sacramento

Was very quick n good Took my Moms car n for service, Everyone from the Girl that took our car to the service rep that did the paperwork were all EXCELLENT!!!!!!!!!!!!!! Took my Moms car n for service, Everyone from the Girl that took our car to the service rep that did the paperwork were all EXCELLENT!!!!!!!!!!!!!! More

Oil change I was only there for an hour. No problem. Been Toyota customer for many years. I was disappointed that there was no brochure on 2020 Rav4. Hope they w I was only there for an hour. No problem. Been Toyota customer for many years. I was disappointed that there was no brochure on 2020 Rav4. Hope they will mail it to me. More

Maintenance Overall as always excellent service. I was though disappointed that there was no longer a service Which could get me to my work. My job was 10 minute Overall as always excellent service. I was though disappointed that there was no longer a service Which could get me to my work. My job was 10 minutes up from the dealership. More

Service Department From the beginning to the ending the Rep was very knowledgeable in explaining about the parts needed.and that it’s has been ordered. In addition when From the beginning to the ending the Rep was very knowledgeable in explaining about the parts needed.and that it’s has been ordered. In addition when I ask about Toyota Care Plus I left knowing it a great program therefore I will be signing up. Thank you Andrew Guthrie More

Purchase Experience Found that I needed a new Prius, old one was from 2006. I have had excellent experiences over the years with Maita Toyota and went there, asked for Fl Found that I needed a new Prius, old one was from 2006. I have had excellent experiences over the years with Maita Toyota and went there, asked for Fleet, and was directed immediately to Mehdi Raza, Internet Fleet Manager. I had visited the dealership's website before I arrived and knew the 2019 model I wanted. The experience, along with the Financial part, was as pleasant an experience as I could have expected and am very pleased. As I purchased the 5-year maintenance plan, I will be spending time at Maita Toyota for the foreseeable future. I highly recommend the internet fleet department at Maita Toyota. Their waiting area when waiting for service to be completed is also very comfortable. The parts department have been helpful over the years as well. In other words, this is an overall excellent dealership. More

look man i got to go Every time is good. Good service. I don't have anything else to see but good good jobs to me now i have to go. Thank You Every time is good. Good service. I don't have anything else to see but good good jobs to me now i have to go. Thank You More

Thought I died and went to heaven!! Unfortunately, I don’t recall the name of the service writer......he was amazing!.....very welcoming and lighthearted. He set the tone for the entire Unfortunately, I don’t recall the name of the service writer......he was amazing!.....very welcoming and lighthearted. He set the tone for the entire experience. Andrew was extremely helpful, greeting me and walking me through the service process. I liked being able to call him directly while waiting for my vehicle to check on the status. He estimated that my vehicle would be ready at approximately 2:00......there were three cars ahead of mine. I was anxious to get my vehicle so I could pick up my business partner who, by then, was finished with his meeting and waiting for me.to pick him up. At 2:02 I received the call that my vehicle was ready. The entire process took 2 hours and 15 minutes without an appointment......incredible. I should mention that, while waiting, I was able to grab lunch in the deli that was conveniently located in the spacious, beautiful, relaxing waiting lobby. The restrooms were stocked and well maintained, I’m a 74 year old male.....been in a few dealerships in my lifetime and cannot overstate how impressive the Maita Toyota dealership is. The persons responsible for my experience are true professionals! Please make sure they are recognized. More

Long Process, But Worth It I stayed at the dealership from 9am - 3pm filling out paperwork for a new car, but it was worth it. I got to test drive the car before buying it, and I stayed at the dealership from 9am - 3pm filling out paperwork for a new car, but it was worth it. I got to test drive the car before buying it, and they gave me a full tank free. More

Professional and friendly. Everything was handled quickly with warmth, kindness and with professionalism. I had to leave my car for two days so an Uber was arranged for to take Everything was handled quickly with warmth, kindness and with professionalism. I had to leave my car for two days so an Uber was arranged for to take me home and then pick me up the next day. The very nice people at Maita made the service experience as painless as possible. I trust Maita and will be a loyal customer. More

Routine service I brought my 2003 Toyota Echo in for a 90,000 mile service. They quoted me a price and the time I needed to leave my car there for service. The price I brought my 2003 Toyota Echo in for a 90,000 mile service. They quoted me a price and the time I needed to leave my car there for service. The price was less and the car was ready in the time they quoted. They arranged for me to be taken to my office and to be picked up and that also was perfect. More