Maita Toyota of Sacramento
Sacramento, CA
Hours
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Made an appointment weeks in advance to bring my Toyota Corolla in for an oil change ($200+) and specifically asked that they investigate the tire indicator light on the dashboard, as well as take a look a Corolla in for an oil change ($200+) and specifically asked that they investigate the tire indicator light on the dashboard, as well as take a look at my struts/shocks (tire shop recommended I replace struts/shocks, I wanted dealer's opinion). I waited on-site while the work was being done. After a few hours, they call me, tell me it's done. I go to the counter to sign and pay, and they not only did not take a look at the cause of the tire light being on, but they also didn't look at my struts/shocks. They simply said "your car is the same as when you brought it in." Thanks for nothing, I guess. $200 oil change that I could've had done for far less time and inconvenience just about anywhere else. Left multiple messages for Val Valadez, with my name and phone number, and have never heard back. Every time I call in, I'm given the name of some other manager, and they are conveniently out of office, never return my calls. To those reading this review thinking "maybe this customer is just fussy", this is not a me problem. Been to multiple Toyota dealerships over the years and never seen such poor service. More
Great Advisor, wonderful managers, and clear communication. The way that the service manager explained things was easy to understand and made it clear to the customer what was going to happen an communication. The way that the service manager explained things was easy to understand and made it clear to the customer what was going to happen and all choices for a course of action. More
The dealer has gotten very expensive. For my oil change and the look around it was $200 For my oil change and the look around it was $200 More
Excellent service ! was in and out quickly, got informative updates the whole time and customer rep was top notch.. was in and out quickly, got informative updates the whole time and customer rep was top notch.. More
The gentleman was arguing about spark plugs, and I didn’t appreciate it I wasn’t going to pay $900 to have the spark plugs changed. I know it can be cheaper than if I buy the plugs and bring them into you gu appreciate it I wasn’t going to pay $900 to have the spark plugs changed. I know it can be cheaper than if I buy the plugs and bring them into you guys. He didn’t like that well that’s too bad cause I would have to pay you guys labor you still would make money. More
Professional and easy to work with. I worked with Tom and following a horrible experience over at Roseville, Maita in Sacramento basically saved the car buying experience for me. I I worked with Tom and following a horrible experience over at Roseville, Maita in Sacramento basically saved the car buying experience for me. I got exactly what I was looking for without compromising on my budget. Get your car here if you don't want to deal with sleezy lying car salesmen. More
The service is typically fast with great communication. This time my car was at there all day without any comminication, had I not called my car would have stayed overnight. I called 3 times for an advisor This time my car was at there all day without any comminication, had I not called my car would have stayed overnight. I called 3 times for an advisor and not called back until 30 minutes before closing More
As always everything was perfect, they take really good care of my car. I have been coming here for years. care of my car. I have been coming here for years. More