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Maita Toyota of Sacramento

Sacramento, CA

4.0
5,162 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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2500 Auburn Blvd

Sacramento, CA

95821

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Showing 5,162 reviews

December 09, 2020

I brought my car in by tow truck on 12/2/2020 for my battery to be replaced, got a rental car and the car was completed that day. I loved the rental car deal. Thank you. More

by Money
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Butcher
December 09, 2020

Priscilla was very friendly and knowledgeable. Did not try and sell me on anything. Just provided me information and informed me of what was recommended. Would definitely refer customers to her. Thanks More

by Mherflo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Maita Toyota of Sacramento responded

Thank you for the wonderful review and for taking the time to share your feedback with us and our community. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

December 08, 2020

Between my wife and I, we have purchased 4 vehicles from Maita (Shane Gozlou) and all have been serviced at Maita. We wouldn't even consider going anyplace else. Excellent dealership, in all respects. Ex More

by johnkroeger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Gozlou
Dec 11, 2020 -

Maita Toyota of Sacramento responded

Thank you so much for your wonderful review and kind words. We love hearing that we have impressed you so much that you keep coming back! Here's to many more years of service together!

December 03, 2020

Maita sales representatives are extremely helpful and professional. We have worked with Lance Pasqual on several occasions and have purchased or leased at least five Priuses from him over the last ten y More

by fishnhal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Pasqual, Daniela Crane, Ira Carter
Dec 04, 2020 -

Maita Toyota of Sacramento responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Lance and Daniela are amazing and we consider ourselves lucky to have them as part of our team! We look forward to working with you again in the future!

December 01, 2020

Good customer service. Your service advisor, Pedro was great. He kept me updated on the progress of service being performed and with his knowledge he helped me to make decisions about future service need More

by jepierce
Recommend Dealer
Yes
Employees Worked With
PEDRO VALENCIA MENDOZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Maita Toyota of Sacramento responded

We are so grateful for your kind words. It makes us happy to know that Pedro provided you with exceptional service! Thanks for sharing your review with us and the community.

November 27, 2020

Great customer service experience , I was very satisfied with the customer service experience. Facility very clean and friendly. Nathan updated me with the progress of service and needed service recommendat More

by Kingsleyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Duenas
Nov 28, 2020 -

Maita Toyota of Sacramento responded

Thank you so much for your amazing review. We really appreciate you taking the time out to share your experience with us—and we agree, Nathan is truly awesome and we are lucky to have him on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

November 26, 2020

Thank you AGAIN Maita Toyota for your excellent customer service and your wonderful experienced mechanics. I recently had the stressful experience of having the catalytic converter stolen off my 2008 Prius More

by GAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junko Case
Nov 28, 2020 -

Maita Toyota of Sacramento responded

Thanks for the awesome review, Gail! We are sorry for all that you went through, but glad to hear Maita and Junko were able to help with making it a happy ending. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

November 20, 2020

I find your teams always courteous, helpful and efficient! This experience met my expectations for all three. I appreciate doing business with your team. Thanks! More

by Nlbernardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PEDRO VALENCIA MENDOZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2020 -

Maita Toyota of Sacramento responded

Thank you for taking the time to leave us this amazing review. Glad to hear you had a good experience with us.

November 19, 2020

Each person very courteous and pleasant to deal with. I hope that you can improve the wait time for the line with service appointments. I always have to wait about 30 minutes before I am checked in. More

by ricamovima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Nov 21, 2020 -

Maita Toyota of Sacramento responded

Thank you for sharing your feed back with us. We are happy to hear that you received great guest service. We are sorry we did not meet all your expectations, we will continue to work towards improving our wait time.

November 19, 2020

The work was done as explained, Jason answered my questions and gave me information that was helpful. He was courteous and pleasant to work with. . More

by teachslr
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2020 -

Maita Toyota of Sacramento responded

Thank you so much for taking the time to provide us with this wonderful feedback. We are delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Jason was thrilled to receive such a great rating!

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