Maita Toyota of Sacramento

The service department did a great job of diagnosing the problem I had with my vehicle. While it did take a while to get it resolved, the service advisor kept me updated and did what he said He would do. problem I had with my vehicle. While it did take a while to get it resolved, the service advisor kept me updated and did what he said He would do. More

Confusing and timr consuming service experience and did not get problem resolved. Forced to make another service appointment and return to possibly get resolution to issue not get problem resolved. Forced to make another service appointment and return to possibly get resolution to issue More

I took my vehicle in for routine service at Maita Toyota and left feeling frustrated and uncertain about the quality of work performed. After the service, I got into my car and immediately noticed the tire and left feeling frustrated and uncertain about the quality of work performed. After the service, I got into my car and immediately noticed the tire pressure warning light was still on. I approached a service technician and asked about it. He checked one tire with a handheld gauge and told me everything was fine—that the system just hadn’t updated yet and the light would turn off once I started driving. That turned out to be false. After driving off, the warning light stayed on. When I got home, I checked all four tires myself. Each one was at 30 PSI, a full 6 PSI below the manufacturer’s recommended pressure. So not only was the warning light correct, but the technician also gave me bad information—or worse, knowingly dismissed a real issue. This experience shook my confidence in the entire service visit. If they didn’t bother to inflate the tires properly—or check them at all—how can I trust that they actually rotated the tires or changed the oil? Basic tasks were skipped, and instead of correcting the issue, I was sent away with a false explanation. This kind of service is unacceptable from any shop, let alone a dealership. It left me questioning everything that was supposedly done and feeling like customer safety wasn’t a priority. More

Excellent customer service. Knowledgeable and friendly staff. Pleasantly surprised on how quickly our rep, Nick was able to find me the exact car I wanted in a very short tim Knowledgeable and friendly staff. Pleasantly surprised on how quickly our rep, Nick was able to find me the exact car I wanted in a very short time More

Excellent quick service. We got car leased in 2 hours which is a record in my 30 years of buying cars . Thank you We got car leased in 2 hours which is a record in my 30 years of buying cars . Thank you More

I always want my Camry to be in a well-maintained condition for safe driving and comfort. This is what I have been given by your Service Department over the last 35 years—beginning with Mark Hilton condition for safe driving and comfort. This is what I have been given by your Service Department over the last 35 years—beginning with Mark Hilton! Hard man to follow, but still very good. I always want to have a rundown of what was done for my records, so I may have to ask so as not to forget. Thank you for taking care of my great Camry! More

Very good service from all service staff and they listen to my needs of service to my car and what I want done. Thanks for the great service and to all the wonderful service personnel for a job well done. I to my needs of service to my car and what I want done. Thanks for the great service and to all the wonderful service personnel for a job well done. I recommend service to all my friends and family and to have their cars services work done at Maita Toyota. As team all employees are outstanding at Maita service and sales departments and have a outstanding management staff has well More

Mr. Vang was helpful and explained the vehicle repairs clearly. I wish you could see his face as the ball cap hides eyes. A bit un professional. clearly. I wish you could see his face as the ball cap hides eyes. A bit un professional. More

I came in and got the truck I wanted the dealership was very willing to work with me and my budget. very willing to work with me and my budget. More

Pretty much regret having purchased from them. They sold me a rusty truck snd did not address my concerns. The Sales Manager did not return my phone call and did not receive a response to my email They sold me a rusty truck snd did not address my concerns. The Sales Manager did not return my phone call and did not receive a response to my emails. Not q good experience. More