Maita Toyota of Sacramento

It was a good experience and very helpful. No pressure to buy car. Would do it again. No pressure to buy car. Would do it again. More

On a previous service, they identified the steering rack and other related components that should be looked into. After doing a thorough inspection and cleaning off the components, Emilio said that the amou and other related components that should be looked into. After doing a thorough inspection and cleaning off the components, Emilio said that the amount of grease that was leaking was well within the expectations of a car with 159,000 miles and needed no repairs. They even waved the service charge for a diagnosis. The next week we brought the Camry in because we thought one of the tire pressure sensors was not working properly. It turned out. There was a nail in a tire and they fixed the tire at no charge to us. That is what I like about Maita is I don’t feel like they try to do work that you don’t need. It’s more important to me to be able to trust the repair shop than it is to get cheap prices. More

Excellent and friendly service. Not the cheapest but they got the job done in a timely manner. In and out. Not the cheapest but they got the job done in a timely manner. In and out. More

Like everybody ! They always mess up my tire pressure causing the tpms to light up every single time tires rotated had. To go out and by tire pressure gauge annoying They always mess up my tire pressure causing the tpms to light up every single time tires rotated had. To go out and by tire pressure gauge annoying every time I start car warns me. It's not easy today to find working air pump at gas station but overall thanks next time won't happen. More

The service department did a great job of diagnosing the problem I had with my vehicle. While it did take a while to get it resolved, the service advisor kept me updated and did what he said He would do. problem I had with my vehicle. While it did take a while to get it resolved, the service advisor kept me updated and did what he said He would do. More

Confusing and timr consuming service experience and did not get problem resolved. Forced to make another service appointment and return to possibly get resolution to issue not get problem resolved. Forced to make another service appointment and return to possibly get resolution to issue More

I took my vehicle in for routine service at Maita Toyota and left feeling frustrated and uncertain about the quality of work performed. After the service, I got into my car and immediately noticed the tire and left feeling frustrated and uncertain about the quality of work performed. After the service, I got into my car and immediately noticed the tire pressure warning light was still on. I approached a service technician and asked about it. He checked one tire with a handheld gauge and told me everything was fine—that the system just hadn’t updated yet and the light would turn off once I started driving. That turned out to be false. After driving off, the warning light stayed on. When I got home, I checked all four tires myself. Each one was at 30 PSI, a full 6 PSI below the manufacturer’s recommended pressure. So not only was the warning light correct, but the technician also gave me bad information—or worse, knowingly dismissed a real issue. This experience shook my confidence in the entire service visit. If they didn’t bother to inflate the tires properly—or check them at all—how can I trust that they actually rotated the tires or changed the oil? Basic tasks were skipped, and instead of correcting the issue, I was sent away with a false explanation. This kind of service is unacceptable from any shop, let alone a dealership. It left me questioning everything that was supposedly done and feeling like customer safety wasn’t a priority. More

Excellent customer service. Knowledgeable and friendly staff. Pleasantly surprised on how quickly our rep, Nick was able to find me the exact car I wanted in a very short tim Knowledgeable and friendly staff. Pleasantly surprised on how quickly our rep, Nick was able to find me the exact car I wanted in a very short time More

Excellent quick service. We got car leased in 2 hours which is a record in my 30 years of buying cars . Thank you We got car leased in 2 hours which is a record in my 30 years of buying cars . Thank you More

Very good service from all service staff and they listen to my needs of service to my car and what I want done. Thanks for the great service and to all the wonderful service personnel for a job well done. I to my needs of service to my car and what I want done. Thanks for the great service and to all the wonderful service personnel for a job well done. I recommend service to all my friends and family and to have their cars services work done at Maita Toyota. As team all employees are outstanding at Maita service and sales departments and have a outstanding management staff has well More