Maita Toyota of Sacramento

When my wife arrived to pick up the car at the promised time and date the maita staff had no idea where her car was or what the car was there for. After waiting 35 minutes the car was finally located. My w time and date the maita staff had no idea where her car was or what the car was there for. After waiting 35 minutes the car was finally located. My wife had already worked 9 hours that day and didn’t need another 35 minute delay. The staff was disorganized and not very helpful. One service member told my wife to sit down and wait because the service department was now closed. More

As always, Maita has been good to me. The great and friendly service is always a plus. Also, there extra check up, on something to insure that everything is okay, is a plus, as well friendly service is always a plus. Also, there extra check up, on something to insure that everything is okay, is a plus, as well More

Always great service techs very knowledgeable Jason explained all details about my car 🚗 glad I brought my camry there thx to Mehdi Raza super fleet manager 😀 explained all details about my car 🚗 glad I brought my camry there thx to Mehdi Raza super fleet manager 😀 More

Great service took my Camry for a recall repair and oil change car was ready really fast and good customer service. Thank you to all change car was ready really fast and good customer service. Thank you to all More

$79.00 for just oil and filter change it's too expensive. And also I don't know why you stopped to do multi inspection for salvage car. And also I don't know why you stopped to do multi inspection for salvage car. More

Jason S was excellent. Friendly, competent, explained things well. Car was completed quickly, even with a couple of items added. Extra words as needed for 25 things well. Car was completed quickly, even with a couple of items added. Extra words as needed for 25 More

Fairly transactional visit but I felt valued and appreciated. My appointment lasted a little longer than anticipated but the new electronic check-out system made returning to my serviced vehicle a b appreciated. My appointment lasted a little longer than anticipated but the new electronic check-out system made returning to my serviced vehicle a breeze. More

Great service! Friendly check-in and my cars maintenance was completed in a good turn-around fashion. I was followed up with a call and was given a detailed diagnostic report of my 2016 Camry. was completed in a good turn-around fashion. I was followed up with a call and was given a detailed diagnostic report of my 2016 Camry. More

Excellent customer service! Will go back for future car services that will require to maintain a reliable source of transportation to and from daily commute. services that will require to maintain a reliable source of transportation to and from daily commute. More

Two main issues:1. I don’t understand the point of Two main issues: 1. I don’t understand the point of making an appointment if you guys can’t staff accordingly. The drop off / non appointment lane wa Two main issues: 1. I don’t understand the point of making an appointment if you guys can’t staff accordingly. The drop off / non appointment lane was being helped faster than the application lane if you know you have X number of appointment you should have enough people available to service them instead of focusing on drop offs. 2. Your “valet” employees must have been hired from the DMV or something because there was no sense of urgency. The guy one guy that was bringing the cars out continued to have his side conversation with his coworkers as he strolled to get the keys and proceeded the bring people their cars. From the time that I paid to the time that I got my car 13 minutes lapsed while this guy continued to just talk to other employees. I felt worst for an elderly lady who was in her late 70-80s that waited with me and we both kept looking at each other like we are in a prank show. Your office isn’t probably going to take action or even care much but at least other people reading these reviews can find somewhere else to go. After waiting for so long there was a black guy that was doing something else (I only mention this so he doesn’t for some reason get in trouble because he was the only one that seemed to care) , I went up to him to see if he could help me instead and he right away went and got my car while the other dude continued his stroll. More