Madison Honda
Madison, NJ
Filter Reviews by Keyword
By Type
1,416 Reviews of Madison Honda
Kyle was my saleman and he is extremely knowledgeable, friendly made my experience effortless. I used to dread leasing and spending hours at the dealership. Kyle made everything easy. I feel confident dea friendly made my experience effortless. I used to dread leasing and spending hours at the dealership. Kyle made everything easy. I feel confident dealing with him and will continue to lease at Madison Honda if Kyle is there! More
First time buying a new car and the process couldn't have been more easy! Thanks to Kyle and his amazing service I was able to drive out of the dealership with the exact car I wanted at the price that worked been more easy! Thanks to Kyle and his amazing service I was able to drive out of the dealership with the exact car I wanted at the price that worked best for me. Also thanks to Laura the financing process was smooth and quick. More
Kyle is a practical sales men who knows how to look for both benefit of customer and dealership and he is willing to honestly negotiate and close the deal in a way that will not at all feel like a sales pi both benefit of customer and dealership and he is willing to honestly negotiate and close the deal in a way that will not at all feel like a sales pitch. Kyle makes purchasing car pleasant experience. He is honest and follows through on all pre and post sales related activities. Just walked out with the exact trim and color of odyssey that I needed More
Salesman Kyle was the best! Gave me a full rundown of a Honda CRV and was extremely knowledgeable! The entire process was smooth, fast, and efficient! Walked out with my dream c Gave me a full rundown of a Honda CRV and was extremely knowledgeable! The entire process was smooth, fast, and efficient! Walked out with my dream car very happy!! I would recommend Madison Honda to everyone! More
I have been a loyal Volkswagen owner for 12 years, but at the end of my most recent lease I felt like if the right car and opportunity arose I’d be willing to consider another dealership. Kyle Becker cou the end of my most recent lease I felt like if the right car and opportunity arose I’d be willing to consider another dealership. Kyle Becker could not have been anymore patient or helpful through my entire leasing process. He must have answered a million questions for me from comparing different models and trim levels to pricing inquiries. His knowledge and enthusiasm for the Honda brand really sold me on moving my business to Madison Honda after so many years driving VW’s. Even after I drove off the lot in my new car, he continued to reach out to encourage me to ask any questions I might have and make sure I was happy with my purchase. He went above and beyond to ensure I leased a vehicle that met my needs but would still be fun to drive! Excellent, friendly customer service with someone who’s passionate about what they do is so rare and refreshing - THANK YOU KYLE! I also really appreciated how I didn’t feel pressured at any point during my financing/contract process - so many dealerships try to “push” extras on you. My paperwork was handled in what I could say is record time, and Laura was very pleasant to work with. My new Passport EX-L is amazing, was immaculately detailed when I picked it up, and continues to exceed my expectations each time I drive it! I look forward to continuing to do business with Madison Honda and their staff, and thank them for all their assistance so far! More
Kyle was extremely helpful throughout this process, straight forward, got me my car timely and there were no pop up fees or surprises. Highly recommend Madison Honda straight forward, got me my car timely and there were no pop up fees or surprises. Highly recommend Madison Honda More
I had really hoped to have a positive experience at Madison Honda because of the convenience of the location to me; unfortunately, that was not remotely the case. Currently, Madison Honda is marking th Madison Honda because of the convenience of the location to me; unfortunately, that was not remotely the case. Currently, Madison Honda is marking the price of cars up to 30% above MSRP on the most popular models. Just about every car on the lot is marked up in some way. I was quoted almost 60K for a Honda CRV Hybrid - that's absolute insanity. Even more ridiculous? Their "sister" location in Phillipsburg offers the exact same cars for MSRP and you can work with them to get something off sticker! I understand that many dealers are not budging on the MSRP of popular cars because of supply and demand but a 30% markup is ridiculous. The sales associate I worked with tried to suggest I should feel good if he took it down to only 20% above MSRP. The associate also showed me the "true value" of the car, yet still wanted to charge me more! I went home and requested quotes via AAA - Madison Honda sent me a quote. You can print out the quote and the dealer is supposed to honor the offer. The quote Madison Honda sent me through AAA was lower on the exact car I looked at! The associate I worked with reached out to me after I received the AAA quote and told me the price dropped as I walked out the door; it was still above MSRP. Really, just take the 40 minute drive to the Phillipsburg Easton Honda (their sister dealership) you'll save 15K and have a far superior sales experience. Also the sales rep I worked with was rude, aggressive, spoke down to me, and frankly, I think tried to take advantage of me because I am a woman. Honestly, worst car dealership experience I have ever had. Stay away from this dealer, go just about anywhere else or just try their sister dealership you'll be happy you did. More
Go see CHAD SANDERS at Madison Honda! You will not be disappointed. He takes care of you and works hard to get the best deal for his customers. Always professional and friendly! You will not be disappointed. He takes care of you and works hard to get the best deal for his customers. Always professional and friendly! More
Repeat customer with leasing. Everyone i dealt with was extremely friendly, patient and understanding of my individual needs. Customer service was exceptional Everyone i dealt with was extremely friendly, patient and understanding of my individual needs. Customer service was exceptional More
I would rate the sales department as zero if I could. Repeat customer and totally disregard for keeping customer Very sketchy and try to take advantage of customers not educated on lease process A Repeat customer and totally disregard for keeping customer Very sketchy and try to take advantage of customers not educated on lease process Also talk down to customers like they are always right and a customer has no clue when they are just trying to find a clueless buyer . Sales plays dumb when asked questions Would never go there again Worked with steve dann. Zero More