Mac Haik Ford Lincoln

Took over 4 weeks of no response to schedule service. Once finally in for service, said they could not diagnose issue. While driving home was pulled over for brake light being out- the issue that the mec Once finally in for service, said they could not diagnose issue. While driving home was pulled over for brake light being out- the issue that the mechanic could not diagnose. Have tried to schedule service again to fix- it has been over 2 weeks- no call backs or emails returned. More

Nicole was great and really put in the effort to help me get the truck I wanted. I would definitely recommend her and the dealership to others. get the truck I wanted. I would definitely recommend her and the dealership to others. More

I was dealing with Max Gower about new car deal. Over the phone he told me the number for my trade and I said, I don’t like this offer for my trade and he said these are the numbers and we end the c Over the phone he told me the number for my trade and I said, I don’t like this offer for my trade and he said these are the numbers and we end the call. Later he texted me and ask what a good numbers to make the deal happen, so I did, but he started being sarcastic about the offer. I texted him back and I told him this is a business of a deal or no deal and no need to be sarcastic and I don’t appreciate that, he texted me back and said call me when you have reasonable offer. I’ve been dealing with Mac Haik dealerships here in Houston and many more dealerships and by far this is one of the worst customer service I’ve seen. I’m sure this dealership doesn’t read reviews because they never answered any previous reviews but this is for any future buyers. I’m sure there are great sales people in that dealership and this salesperson might need some training on how he should talk to customers. More

Recommend Mac Haik Ford in Georgetown, Professionalism, quality work, and availability of service are all top notch. . quality work, and availability of service are all top notch. . More

Intermittent problems are the hardest to fix but they stuck with and we finally got there. Tim was awesome! He certainly makes you feel like family. stuck with and we finally got there. Tim was awesome! He certainly makes you feel like family. More

The staff was great. The 2 hour wait for an oil change was excessive. I thought having an appointment would keep it below an hour. The 2 hour wait for an oil change was excessive. I thought having an appointment would keep it below an hour. More

William was awesome, he has an awesome personality, very respectful, upfront, and honest. Car buying can be stressful, William made me feel comfortable and I value that in a person. I will be highly recomme respectful, upfront, and honest. Car buying can be stressful, William made me feel comfortable and I value that in a person. I will be highly recommending William to all friends and family. Thank you for an excellent car buying experience! More

Shawn Grant did a great job of getting all the repairs done very fast and perfectly done very fast and perfectly More

Ease of service made the trade simple. Was super pleased with how quick and easy the process was. When we couldn’t find what we wanted, Luis put in all the effort to get us in exactly what Was super pleased with how quick and easy the process was. When we couldn’t find what we wanted, Luis put in all the effort to get us in exactly what we were hoping for. More

Great service. Shay did a great job. He kept me informed and was timely in getting the vehicle done. Thanks Shay did a great job. He kept me informed and was timely in getting the vehicle done. Thanks More