
Mac Haik Ford Lincoln
Georgetown, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Service writer Mark Steep is the best it over 2 weeks to install a pitman arm your parts department fails to get correct part 1st time the it was delivered to wrong place etc etc this was on my recently pur install a pitman arm your parts department fails to get correct part 1st time the it was delivered to wrong place etc etc this was on my recently purchased f250 with the xxxxxxxx Mac Haik certified my trucks been in tour shops 3 times since purchase not impressed with that part of service More
Overall experience was OK. could have been better communication on drop off location as Service dept was being remodeled. The location to pick up the loaner vehicle was not clearly marked either. No communication on drop off location as Service dept was being remodeled. The location to pick up the loaner vehicle was not clearly marked either. No information on door or windows. Lastly, the loaner vehicle was a nice to have but it was filthy dirty inside and outside. Windows were all foggy and hard to see out of. Clearly the truck has not been cleaned before given to me. Lastly when I picked up my truck, drivers side door handle and door panel had a big hand print from where the technician opened the door. Seat also had small oily stain on it. More
Service was excellent! Was there to make a duplicate key, but since the key had a chip it took over 30 minutes. Unfortunately, I had my dog with me, so we stayed outside most of the time and it was COLD! I w but since the key had a chip it took over 30 minutes. Unfortunately, I had my dog with me, so we stayed outside most of the time and it was COLD! I was offered by 2 of your customer service specialists to come inside with my dog. That was great! More
Engine light check showed a fault module. Was replaced within 2 hours while I waited. Robert Gonzales handled the service and kept me updated. Second service this week as first was recall adjustment. Both within 2 hours while I waited. Robert Gonzales handled the service and kept me updated. Second service this week as first was recall adjustment. Both visits were dealt with professionally and quickly by Rob. More
Christal Smith was fantastic to work with! One of the best service experiences I’ve ever had! She deserves a raise or promotion because she gets it! best service experiences I’ve ever had! She deserves a raise or promotion because she gets it! More
Very helpful. No aggressive sales tactics. Very good experience. My sales person Toby was very helpful. He took me to vehicles that were in my price range and didn’t try and show me things I wasn’t inte experience. My sales person Toby was very helpful. He took me to vehicles that were in my price range and didn’t try and show me things I wasn’t interested in. More
Fast drop off and pickup thur Quick Lane for oil change. Great and friendly customer service. Shay waf friendly and very helpful. Service provided was on time. Great and friendly customer service. Shay waf friendly and very helpful. Service provided was on time. More