Mac Haik Chevrolet

I have always had a good experience with the Express Service for normal maintenance items but I have never had a good experience With the Full Service dept. I dropped my car off on Friday knowing it wou Service for normal maintenance items but I have never had a good experience With the Full Service dept. I dropped my car off on Friday knowing it would not be looked at until Monday but the new transmission they put in 6 months prior was having issues.By Tuesday I had not heard anything on my vehicle so I texted my Service Rep. I still hadn’t heard anything by Wednesday and called mid morning and left a message. I finally got a call that it would be ready in about an hour. Needless to say even though it was warranty work I was without a car for quite a few days and had no idea when to expect it. Communication needs to be improved Also wondering why there was a misaligned part in the transmission that had to be realigned doesn’t give me confidence in the work performed originally More

From the time we walked in through finalizing the sale, we felt welcomed and process were made simple. Edgar S and Scott J were both awesome. If you need a new vehicle, go to Mac Haik Chevy and look for Ed we felt welcomed and process were made simple. Edgar S and Scott J were both awesome. If you need a new vehicle, go to Mac Haik Chevy and look for Edgar S. More

Great service and communication as always. That is why I pass by two other chevy dealership service departments on my way to Mac Haik. The best service you will ever receive. That is why I pass by two other chevy dealership service departments on my way to Mac Haik. The best service you will ever receive. More

I paid for my service. I also had my Tahoe washed. The wash was not good at all. I had to wipe my vehicle down right there at the service center. No tire cleaner. Ver I also had my Tahoe washed. The wash was not good at all. I had to wipe my vehicle down right there at the service center. No tire cleaner. Very average job. I was disappointed. I spent 60k with Mac Haik inn purchasing that vehicle. A simple car wash for a customer should be a small token of appreciation. More

Appreciate the excellent work of Carlos and his team getting my service done quickly. Keeps me returning to Mac Haik. getting my service done quickly. Keeps me returning to Mac Haik. More

I thought labor cost was high for replacing a upper and lower shifter cable on a 2014 GMC Yukon. Happy with job lower shifter cable on a 2014 GMC Yukon. Happy with job More

I always trust the work here at this dealership. Their work is solid and trustworthy. Their work is solid and trustworthy. More

He was condescending. I bought the car from you. I have spent thousands with you but he came acrosd as if he didn't want to be bothered with me. I bought the car from you. I have spent thousands with you but he came acrosd as if he didn't want to be bothered with me. More

Awesome Service Consultant in Mark Kitchens! I look forward to a long partnership going forward. I look forward to a long partnership going forward. More

no problem getting service dept to respond to warranty co neither would answer responses in a timely manner all in allPOOR communication neither would answer responses in a timely manner all in allPOOR communication More