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MINI of St Louis

Maplewood, MO

4.9
1,650 Reviews
Iconic styling, go-cart handling, huge amounts of customization, and premium features all in a MINI package! MINI also offers great safety ratings, excellent economy, and a premium experience. Autohaus BMW proudly earned the MINI franchise in 2001. The MINI is an automotive ICON and we are honored to be a part of the rich MINI heritage. In an industry trending toward multi-dealer conglomerates this dealership is still family owned and operated. Let us show you why people love their MINI and MINI of St. Louis!
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40 Sunnen Dr

Maplewood, MO

63143

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Showing 1,650 reviews

January 30, 2022

The service here has always been the very best. I cannot think of another dealership that does it any better or even as good. Thoughtful, courteous and thorough, More

by MiniMan17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Conn, Arman Dzafic
Feb 18, 2022 -

MINI of St Louis responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at MINI! We are thrilled to hear about this experience, and thank you for the future referrals!

January 27, 2022

Came in for a quick check of my tire pressure and was surprised at how seriously they took it. Everyone jumped to help, checked all my tires and made sure my Mini was safe to drive. Very nice. More

by Richard M
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Conn
Feb 18, 2022 -

MINI of St Louis responded

Thank you for the 5-star review! Stay safe and see you next time!

January 24, 2022

Arman and the rest of the crew at Mini of St. Louis always do a fantastic job taking care of me and my Mini. I look forward to continuing to be a customer here for a long time! More

by Christopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Feb 18, 2022 -

MINI of St Louis responded

Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

January 20, 2022

The service is top notch. Excellent communication, timely work, extra effort to be convenient. Arman is the best! More

by sonja.meyrer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Feb 18, 2022 -

MINI of St Louis responded

Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

January 19, 2022

Dustin was a lot of help when I came in looking at a used vehicle. Matt made the financing go extremely smooth. I had a great overall experience, and I am very happy with my purchase and the service I receiv More

by collier22sm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Viero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

MINI of St Louis responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

January 18, 2022

My wife was really excited of getting her second Mini. We went to Mini of St. Louis, and we had Bill Harada as our salesperson he was a very nice only thing is he cannot keep a promise when he makes one. T More

by lisam.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Harada
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Viero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Westfall
Jan 19, 2022 -

MINI of St Louis responded

Dear Lisa, Thank you for driving all the way from Kentucky to purchase your new MINI from us. We wish you many happy MINI Motoring years ahead. As for your husband taking the time to write this awful review in your name, we also felt that it was an awkward and uncomfortable experience working with him. We understand it all started over a key ring that escalated from there and your husband clearly did not want Neil, our General Sales Manager, to step in while trying to understand why he was acting so agitated. For over 20 years, we have dedicated ourselves to providing excellent care and service to our customers. We sincerely wish the interaction between our staff and your husband could have been better, we thank you again and wish you all the best.

Jan 20, 2022 -

lisam. responded

No, my husband was not agitated he was annoyed at that a simple promise made by the salesman could not be kept. He got agitated when the sales manager kept trying to provoke him, even when he asked him to leave him alone.

January 17, 2022

Sam was extremely helpful. I am new to Mini and love the car. Sam demonstrated all of the features. More

by DeboraB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

MINI of St Louis responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

January 14, 2022

Arman is an amazing representative for the Dealership and the Mini brand. Wow! He is so polite, thoughtful, and inspires trust from the moment you bring him your car and your problem. Mini of St Louis i More

by JohnFon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Westfall, Mark Conn, Mary McDonnell, Arman Dzafic
Feb 18, 2022 -

MINI of St Louis responded

Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

January 11, 2022

Arman is consistently personable and professional. He takes care of business efficiently but always has time for a nice conversation. I’ve gotten to know Arman over the years and always look forward to h More

by jesimeri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Viero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Silver, Mark Conn, Mary McDonnell, Arman Dzafic
Jan 11, 2022 -

MINI of St Louis responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at MINI! We are thrilled to hear about this experience!

January 11, 2022

We have known Arman for many years and have used the dealership for many years. We have always had a great experience. Highly recommend both. More

by mensajim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
Jan 11, 2022 -

mensajim responded

We have known Arman for many years and have used the dealership for many years. We have always had a great experience. Highly recommend both.

Aug 07, 2024 -

MINI of St Louis responded

Thank you for your 5-star review and recommendation! It looks like we missed answering your review from years ago:).

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