
MINI of Rockland
Rockland, MA
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This was my first time here. From start to finish is was a Win ! I was able to be scheduled in within just 24hrs. The dealership was spotless inside and out. Even had a nice From start to finish is was a Win ! I was able to be scheduled in within just 24hrs. The dealership was spotless inside and out. Even had a nice selection of pre-owned/new MINI's on the lot. I was greeted by Kevin, service advisor whom was dressed very neat, was very cordial, efficient and on task with greeting me and check in. He was very knowledgeable of my Mk1 R53 since he has two at home. I prefer to have techs and advisors whom know and also drive the MINI brand, especially the older one's since it generally means we are all on the same page with respect to repairs and pro-active maintenance the older Mk1 MINI's seem to have. The repairs were done efficiently and on time while I waited at the dealership and perused the grounds. The trip home on new tires properly balanced and installed was a refreshing experience. I am on my second Mk1 MINI, and from this day onward MINI of Rockland will be my go to MINI dealership. More
My service was great. George was very helpful and knowledge. I knew what was happening with my car at all times and they didn't try to sell me things I didn't need. George was very helpful and knowledge. I knew what was happening with my car at all times and they didn't try to sell me things I didn't need. More
I had a great experience buying my Mini. Luigi was informative and absolutely helpful. I felt no pressure at all. None. I enjoyed buying my car and I have had some great and miserable Luigi was informative and absolutely helpful. I felt no pressure at all. None. I enjoyed buying my car and I have had some great and miserable experiences. More
Impressed with the entire dealership Inventory is displayed beautifully. Waiting area is comfortable. Service department so considerate and efficient, especially Kevin Cowden, he will be my go displayed beautifully. Waiting area is comfortable. Service department so considerate and efficient, especially Kevin Cowden, he will be my go to service advisor in the future. A+ More
The staff is so helpful, pleasant and professional. Kevin Cowden was especially great. I am thankful for his patience. He went above and beyond helping me I will never go back to Herb Chambers. Kevin Cowden was especially great. I am thankful for his patience. He went above and beyond helping me I will never go back to Herb Chambers. More
Bought my MINI from another dealer and brought it here for service. They were quickly able to figure out what was wrong and how to fix it. They were up front about pricing and kept me updated throughout for service. They were quickly able to figure out what was wrong and how to fix it. They were up front about pricing and kept me updated throughout the process. Would not hesitate to return and I wish I came here first! More
Good communication. Great satisfaction from work delivered. Friendly and knowledgeable personal. My car was well taken care of. Thanks. Elsa Great satisfaction from work delivered. Friendly and knowledgeable personal. My car was well taken care of. Thanks. Elsa More