MINI of Rockland
Rockland, MA
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Excellent service team. Walkthrough of issues and discussion of options are clear and there is no pressure. Both George and Kevin provide excellent service every time. Walkthrough of issues and discussion of options are clear and there is no pressure. Both George and Kevin provide excellent service every time. More
The entire staff (manager , Ashley and the gentleman who went over the cars features) that we worked with were knowledgeable , professional, helpful and attentive without being pushy. Mary Smith was the b went over the cars features) that we worked with were knowledgeable , professional, helpful and attentive without being pushy. Mary Smith was the best sales rep to work with .She quickly responded to all of our questions and was patient as we made our decision. More
Exceptional and friendly service. No pressure at all Really wonderful people from the moment you get out of your car to the time you leave in a new one! No pressure at all Really wonderful people from the moment you get out of your car to the time you leave in a new one! More
Went in for service on my mini cooper. Such kind and efficient service. Their waiting area was pleasant to sit in and enjoy a complimentary coffee. They serviced the car with only what I n Such kind and efficient service. Their waiting area was pleasant to sit in and enjoy a complimentary coffee. They serviced the car with only what I needed with suggestions of things to look out for in the future for optimal performance and safety. I am so glad to go back again! More
Luigi did a great job getting us the car the way we wanted it. The Genius was also good in explaining us the different things in the car. But hats off to Luigi wanted it. The Genius was also good in explaining us the different things in the car. But hats off to Luigi More
This was my first time here. From start to finish is was a Win ! I was able to be scheduled in within just 24hrs. The dealership was spotless inside and out. Even had a nice From start to finish is was a Win ! I was able to be scheduled in within just 24hrs. The dealership was spotless inside and out. Even had a nice selection of pre-owned/new MINI's on the lot. I was greeted by Kevin, service advisor whom was dressed very neat, was very cordial, efficient and on task with greeting me and check in. He was very knowledgeable of my Mk1 R53 since he has two at home. I prefer to have techs and advisors whom know and also drive the MINI brand, especially the older one's since it generally means we are all on the same page with respect to repairs and pro-active maintenance the older Mk1 MINI's seem to have. The repairs were done efficiently and on time while I waited at the dealership and perused the grounds. The trip home on new tires properly balanced and installed was a refreshing experience. I am on my second Mk1 MINI, and from this day onward MINI of Rockland will be my go to MINI dealership. More