MINI of Rockland
Rockland, MA
Filter Reviews by Keyword
By Type
Showing 335 reviews
MADE LEASING A CAR EASY! GREAT EXPERIENCE! South Shore Mini took really good care of me. Rachel and Brendan were kind and professional. And biggest kudos go to Tawana! As my salesperson, South Shore Mini took really good care of me. Rachel and Brendan were kind and professional. And biggest kudos go to Tawana! As my salesperson, she was unfailingly cheerful, knew her stuff, and was nothing but patient with my million-and-one questions. She returned email and phone calls right away. When I objected to an on-lot model that had roof fixtures I didn't like, she was fine. Instead, she found me a model elsewhere that better met my needs. Also, she went above and beyond dealing directly with my insurance company, who could just not get it together. Tawana is highly recommended! More
Best buying experience to date for a vehicle I recently purchased a MiniCooper at South Shore Mini in Rockland, MA. This was by far the best and easiest experience in purchasing a vehicle I have I recently purchased a MiniCooper at South Shore Mini in Rockland, MA. This was by far the best and easiest experience in purchasing a vehicle I have had. Tawana Ho who was my sales person was extremely friendly and very knowledgeable about the Mini. She made every effort to make my purchase as enjoyable as possible. The finance person was equally friendly and helpful as was the person who instructed me on the features of the car. I would definitely recommend the MiniCooper to friends and would definitely recommend South Shore Mini to make the purchase. More
Excellent I have recently bought a car from this place, the customer service was great, the car was at a reasonable price, after we did all the paperwork, they I have recently bought a car from this place, the customer service was great, the car was at a reasonable price, after we did all the paperwork, they did everything for me, registered rhe car, inspected, clean with a full tank and ready to go. Lindsie was super friendly and knowledgeable, she walked me through the whole process, i also had a pleasure to meet Alex, one of their managers, even that he was super busy, he found time to help me with all the questions and concerns i had. They both gave me thier personal cell phone numbers so I could reach em anytime i need something. What really surprised me was two weeks after the purchase they contacted me to make sure that i was satisfied with the car. They even invited me for a lunch and beer on the presentation of the new Mini Cooper. Excellent experience, i will recommend this place to everyone! More
New mini! Everyone at the dealership was helpful, pleasant and professional. I got great service without any of the drama of buying a new car. I got my dream ca Everyone at the dealership was helpful, pleasant and professional. I got great service without any of the drama of buying a new car. I got my dream car and a great deal! More
Un-organized and misleading. Made an appointment to test drive a car. Got a call at 10:30 PM the night before to confirm. I said i would be there at the scheduled time. Drove an h Made an appointment to test drive a car. Got a call at 10:30 PM the night before to confirm. I said i would be there at the scheduled time. Drove an hour and a half to the dealership. Was told that the car had been sold. I feel like they just wanted me to walk through the door. Unscrupulous and questionable business practices in my opinion! More