MINI of Rockland
Rockland, MA
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Thoughtful, Responsive, Knowledgable I first contacted this dealership via the online link on their website. I received a prompt response from Tawana Ho. She got back to me via email an I first contacted this dealership via the online link on their website. I received a prompt response from Tawana Ho. She got back to me via email answering all of my questions and even gave me a price on a particular vehicle I was interested in. When we arrived the next day for our appointment, the car was not only in front but already running with the A/C so that it wouldn't be too hot for our test drive. Ultimately, this vehicle wasn't the one purchased but she worked with us to find the exact vehicle to meet our specifications. Tawana, along with the dealership in general, was patient, thoughtful, responsive, and demonstrated a significant amount of product knowledge. We closed the deal that afternoon. More
Wonderful Buying Experience After multiple attempts for a local dealer to sell me a car without success, I decided to expand my search out of state. South Shore MINI had a Clubm After multiple attempts for a local dealer to sell me a car without success, I decided to expand my search out of state. South Shore MINI had a Clubman S ALL in manual transmission (only a handful remaining on the East Coast). I inquired about the vehicle and immediately received a response. Tawana was extremely prompt in responding to any and all of my questions. I was a little reserved to buy out of state but Tawana and South Shore MINI made the process extremely smooth! I would highly recommend them and would certainly do business again when my new lease is up! More
Delightful Experience I purchased my adorable white pepper Cooper S convertible from Tawana Ho at South Shore Mini. It was a smooth transaction every step of the way. When I purchased my adorable white pepper Cooper S convertible from Tawana Ho at South Shore Mini. It was a smooth transaction every step of the way. When there was a minor issue with the car, Tawana was more than willing to fix it for me in a quick and efficient manner. I would highly recommend South Shore Mini. More
Thrilled with my new purchase! This was not my first experience with a MINI. I was excited to get back into one and the overall experience was excellent. Tawana was super helpful, This was not my first experience with a MINI. I was excited to get back into one and the overall experience was excellent. Tawana was super helpful, found the MINI I wanted, and made it all happen. More
great buying experience I had been thinking of trading my 3013 for a newer mini- because these cars are so fun. Through emails and the internet Tawana made this process so s I had been thinking of trading my 3013 for a newer mini- because these cars are so fun. Through emails and the internet Tawana made this process so stress free and just simple, fair and quick. feel like i got what i wanted, all with great care and communication More
Wonderful experience! This was my first experience with a Mini and I couldn’t be happier. Luigi Lembo, the salesperson, was knowledgeable and patient with my questions. Ivo This was my first experience with a Mini and I couldn’t be happier. Luigi Lembo, the salesperson, was knowledgeable and patient with my questions. Ivo Petrov, the finance manager, made the process of going through the paperwork easy. Everyone at the dealership was friendly and professional. They believe in their product and there’s no need for a hard sell. I am thoroughly enjoying driving my 2 door hardtop and can’t say enough about my experience with South Shore Mini. More
Family Affair South Shore Mini finds us the best deal and has done it twice for us. We also introduced our two daughters to South Shore Mini. South Shore Mini finds us the best deal and has done it twice for us. We also introduced our two daughters to South Shore Mini. More
Extrenmely efficient wit the right product. I wanted a 4 door BRGreen with black S model and I got exactly that. Salesman Luigi did not sell me a vehicle, rather he helped me by "MY" car. I wanted a 4 door BRGreen with black S model and I got exactly that. Salesman Luigi did not sell me a vehicle, rather he helped me by "MY" car. More
Great experience! We bought a Countryman last month and I cannot say enough about South Shore Mini. From the sales manager Alex, financing manager, Ivo and our salespe We bought a Countryman last month and I cannot say enough about South Shore Mini. From the sales manager Alex, financing manager, Ivo and our salesperson, Luigi Lembo this was the best customer service experience we have encountered. The team was very helpful, patient, and knowledgeable and extremely pleasant to work with. This is the first time we walked away completely satisfied with our car buying experience. Oh and the car, the absolute best -so much fun to drive! John and Patty Signoriello More
Fabulous Experience!!!! I had the best experience at this dealership!!! Tawana is so incredibly helpful and unbelievably accommodating.. I love my new Mini Countryman thanks I had the best experience at this dealership!!! Tawana is so incredibly helpful and unbelievably accommodating.. I love my new Mini Countryman thanks to Tawana. I’d highly recommend her to anyone interested in a Mini vehicle. Fantastic customer service Tawana and to all of you at South Shore Mini. Best dealership in my mind!!! Thank you Tawana !!! More