MINI of Rockland
Rockland, MA
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The 5 stars go to the amazing two men in customer service…wow…gracious, smart, listened presented all the options and executed!!! The customer service area is elegant and comfortable. They fit me in service…wow…gracious, smart, listened presented all the options and executed!!! The customer service area is elegant and comfortable. They fit me in immediately and I so appreciate that! Unfortunately like all dealerships they are outrageously expensive! But they had the keys for 4 security lug nuts (1 on each wheel) on my used car. They quickly replaced the 4 lug nuts with 4 new lug nuts for $168.00. I was greatfull, but once again reminded why I only service my vehicle at a dealership when it’s absolutely the only choice! I wish dealers would turn the tables on manufactures, and instead compete with better pricing for service! More
The service staff is always so friendly and helpful. They do a great job of explaining everything they are doing and check in periodically as the work is being done. I feel like the quality of work done They do a great job of explaining everything they are doing and check in periodically as the work is being done. I feel like the quality of work done on my car is exceptional each time. More
Great experience. George took great care to explain what service was recommended. Well informed service professional. George took great care to explain what service was recommended. Well informed service professional. More
Any time I need any service for my car Kevin & George are right there to help. I have never been disappointed with the vehicle knowledge or friendly staff. right there to help. I have never been disappointed with the vehicle knowledge or friendly staff. More
Always great experience when having my mini serviced. advivisor goes over everything needed for service he notifies you after each step is completed and vehicle is delivered at time promised fully washed advivisor goes over everything needed for service he notifies you after each step is completed and vehicle is delivered at time promised fully washed . Thanks again More
Mini of Rockland was great. I brought my new to me mini convertible for an oil change and to be looked over. George was kind and helpful. Thanks! I brought my new to me mini convertible for an oil change and to be looked over. George was kind and helpful. Thanks! More
Best Sales Team, they went beyond a 100% to make it easeful and enjoyable to trade in my old Mini Clubman and lease a new E Countryman. Shout out to Scott Smaler and Ivo Petrov!! easeful and enjoyable to trade in my old Mini Clubman and lease a new E Countryman. Shout out to Scott Smaler and Ivo Petrov!! More




