MINI of Rockland
Rockland, MA
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Tried to scam me Steve in service recommended I buy 2 new tires, get an alignment and rotation. This was after bringing my car in for an oil change and inspection. Wh Steve in service recommended I buy 2 new tires, get an alignment and rotation. This was after bringing my car in for an oil change and inspection. When I declined, he told me it would not pass inspection. I went with my guy and said no again. I brought my car to somewhere else, told them I was worried about my tires for inspection. They took a look. Said they were fine and the car passed. I could have just spent $700 for no reason. I wonder if it is cause I am a female or if they try to cross sell all their customers on unnecessary things. More
Great people, real people, so helpful I found the dealership to be exceptional; clean, well set up, great cars to look at in showroom and on lot. Access to beverages and snacks. Time fle I found the dealership to be exceptional; clean, well set up, great cars to look at in showroom and on lot. Access to beverages and snacks. Time flew by when we were there in Saturday. Kief was why we drove from New York to buy! More
used mini countryman purchase - very happy customer The dealer rep (luigi lembo) was extremely responsive, knowledgeable, straightforward and proactive - and made the whole process go very smoothly. I The dealer rep (luigi lembo) was extremely responsive, knowledgeable, straightforward and proactive - and made the whole process go very smoothly. I also loved the car detailing/prep. Great attention to detail. The car was absolutely immaculate at delivery. It really is "like new." My tastes don't run to stripes and checkerboarding. This car originally had them aplenty. These were removed as part of the delivery prep - and not the slightest trace of their existence remains (and the car's finish remains unmarred). Oh, and by the way, I love the car, and I thought the price was very fair. More
Service is awesome! Steve and Kevin in service are great. Steve took me in on short notice when my check engine light came and had it diagnosed quickly. I just picked up Steve and Kevin in service are great. Steve took me in on short notice when my check engine light came and had it diagnosed quickly. I just picked up car and it runs great. Easy and friendly to deal with More
Happy with Southshore MINI Very satisfied with my interactions with Scott. I purchased a new MINI over the phone and Scott was very knowledgeable and responsive in making sure Very satisfied with my interactions with Scott. I purchased a new MINI over the phone and Scott was very knowledgeable and responsive in making sure I would be happy when I finally arrived at the dealership. I would highly recommend him....ditto for Yanni!!...he was super at explaining my new car to me! More
Amazing customer service and swift purchase Luigi was a wonderful salesperson! He listened to what I was looking for and did a great job of showing me the car. Yanni (Genius guy) also did a ter Luigi was a wonderful salesperson! He listened to what I was looking for and did a great job of showing me the car. Yanni (Genius guy) also did a terrific job at showing me the car's features. Alex was very helpful with explaining the financing! Just a fabulous dealership! I would highly recommend it AND all the people who work there! They clearly enjoy their jobs! More
So pleased Scott made the buying experience enjoyable with his full knowledge of my new Mini! Can’t say enough about his professionalism. I would highly recommen Scott made the buying experience enjoyable with his full knowledge of my new Mini! Can’t say enough about his professionalism. I would highly recommended South Shore Mini to my friends and colleagues. More
Simply the Best Just picked up 19 Mini Cooper and I am so excited. Luigi is a great guy and is a great friend after he sold my wife her 2017 Cooper Convertible. Just picked up 19 Mini Cooper and I am so excited. Luigi is a great guy and is a great friend after he sold my wife her 2017 Cooper Convertible. We are South Shore Mini Customers for Life. You can shop other dealerships, but you will be happier at South Shore Mini. More
Very Happy With Service Easy to work with and thorough. They got everything done in a timely manner. Friendly people. Answered all my questions. Nice to look around the show Easy to work with and thorough. They got everything done in a timely manner. Friendly people. Answered all my questions. Nice to look around the showroom. More
Buying a new car with minimal pressure Because I don’t live near the dealership, things could be very tough buying a new car but everyone was helpful and efficient. The whole process moved Because I don’t live near the dealership, things could be very tough buying a new car but everyone was helpful and efficient. The whole process moved very smoothly from ordering the vehicle I built to getting financing through the dealership. The only hiccup was in delivering the vehicle, which incurred a tiny flaw in the front of the hood from a pebble or some thing that hit it. I later discovered a little damage in the rear that was obviously made during transport from Europe. I finally got the card back to the dealership and Ivaylo Petrov reassured that some touch up paint would take care of the issues. I was very relieved and cannot wait to get my matching paint. He was also very understanding as I had recently lost my mother. Thumbs up ! More