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MINI of Rockland

Rockland, MA

4.8
336 Reviews

1040 Hingham Street

Rockland, MA

02370

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Showing 336 reviews

May 31, 2019

Tried to scam me Steve in service recommended I buy 2 new tires, get an alignment and rotation. This was after bringing my car in for an oil change and inspection. Wh More

by Not a push over
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Only worked with Steve , Ryan Sullivan
Jun 03, 2019 -

MINI of Rockland responded

I can assure you that I run my department to provide honest and transparent service so this is concerning to read. I would really like to learn more about your visit so I can better understand why we failed you. Would you consider giving me a call at your convenience? Thank you, Jeremy Heskett - Service Manager - 781-347-5908

May 30, 2019

Great people, real people, so helpful I found the dealership to be exceptional; clean, well set up, great cars to look at in showroom and on lot. Access to beverages and snacks. Time fle More

by Calidig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kief thompson
May 30, 2019 -

MINI of Rockland responded

Thank you so much for the many compliments! It means a lot that you took the drive out to visit us at South Shore MINI and we are so happy that your visit went smoothly. We hope that you are loving your new vehicle!

May 24, 2019

used mini countryman purchase - very happy customer The dealer rep (luigi lembo) was extremely responsive, knowledgeable, straightforward and proactive - and made the whole process go very smoothly. I More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luigi Lembo
May 24, 2019 -

MINI of Rockland responded

Harry - There are so many compliments in your review which we love! It's fantastic to hear that Luigi walked you through the buying process and that you got a great deal on your new-to-you car. Thank you for coming to South Shore MINI and supporting us with an excellent review. Safe driving!

May 24, 2019

Service is awesome! Steve and Kevin in service are great. Steve took me in on short notice when my check engine light came and had it diagnosed quickly. I just picked up More

by Sparky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Dixon and Kevin in service
May 24, 2019 -

MINI of Rockland responded

We are happy to hear that your car is running smoothly after your visit to South Shore MINI! Thanks so much for stopping by to write us a great review. If any future issues should arise, we will be here to help.

May 21, 2019

Happy with Southshore MINI Very satisfied with my interactions with Scott. I purchased a new MINI over the phone and Scott was very knowledgeable and responsive in making sure More

by Sheila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, Yanni
May 22, 2019 -

MINI of Rockland responded

Sheila, we're so glad to know you had a great experience purchasing your new Mini while working with Scott and Yanni. Thank you for choosing South Shore MINI!

May 15, 2019

Amazing customer service and swift purchase Luigi was a wonderful salesperson! He listened to what I was looking for and did a great job of showing me the car. Yanni (Genius guy) also did a ter More

by Rev E. Kellar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Luigi and Yanni
May 15, 2019 -

MINI of Rockland responded

Hi Rev - We love hearing kind words about our wonderful team and are so glad that Luigi, Yanni, and Alex were helpful to you. Thank you for recommending South Shore MINI! We truly appreciate your business and positive feedback.

May 13, 2019

So pleased Scott made the buying experience enjoyable with his full knowledge of my new Mini! Can’t say enough about his professionalism. I would highly recommen More

by Pierce, K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Ivo
May 13, 2019 -

MINI of Rockland responded

Your recommendation is the best compliment we could receive. Thank you for choosing South Shore MINI!

May 11, 2019

Simply the Best Just picked up 19 Mini Cooper and I am so excited. Luigi is a great guy and is a great friend after he sold my wife her 2017 Cooper Convertible. More

by 2012SantaFe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luigi
May 13, 2019 -

MINI of Rockland responded

We couldn't ask for a better review and are elated to know we've earned your business for life. We love hearing when customers are so happy with their MINI! Thank you from all of us at South Shore MINI!

May 09, 2019

Very Happy With Service Easy to work with and thorough. They got everything done in a timely manner. Friendly people. Answered all my questions. Nice to look around the show More

by Minigirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
May 09, 2019 -

MINI of Rockland responded

It's great to hear that your recent visit with us went smoothly. We especially love that you received friendly service from the South Shore MINI team. Thank you!

May 02, 2019

Buying a new car with minimal pressure Because I don’t live near the dealership, things could be very tough buying a new car but everyone was helpful and efficient. The whole process moved More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaif Thompson
May 02, 2019 -

MINI of Rockland responded

Debbie - We appreciate your business and are happy to hear that our team was able to make your car-buying process go smoothly. Thank you for sharing your experience with us! If there is anything else we can do to assist you, please let us know.

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