MINI of Rockland
Rockland, MA
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South Shore MINI Top-Notched! First-class experience right from the start! Car shopping is my least favorite thing to do but working with SouthShore MINI has definitely changed my First-class experience right from the start! Car shopping is my least favorite thing to do but working with SouthShore MINI has definitely changed my thinking. I made an inquiry about a car online and Scott Smaller got right back to me with the details. I made arrangements to stop by the dealership and take a look at the car. The first thing I noticed was the building itself. It was modern, clean, and comfortable. Scott had the car sitting out front for me and we took it for a test drive. No pressure sales was a big plus for me as we sat down to talk specifics. I then met Alex, the sales manager, and explained my skepticism about buying a car. Again, I was relieved by Alex' willingness to work with me through the process and I appreciated his patience with me. The winning trifecta was working with Ivo in finance. He too was very forthcoming and worked slowly and patiently explaining every aspect of the financing. Not something you find in most car dealerships. To sum things up, if you're looking to buy a car, and like me, you are skeptical from past experiences, I would definitely give SouthShore MINI at try. If the sales experience and any indication, I can only imagine that the service will be top-notch too. Kevin T. More
A Good Experience I usually don’t look forward to leasing or buying a car but Scott Smaller and the staff made the process easy. I would recommend him to anyone lookin I usually don’t look forward to leasing or buying a car but Scott Smaller and the staff made the process easy. I would recommend him to anyone looking for a new Mini. More
Service Department was great I am moving up to Massachusetts from Rhode Island and I popped in to have my Mini serviced and my Mass state inspection. The service team took care of I am moving up to Massachusetts from Rhode Island and I popped in to have my Mini serviced and my Mass state inspection. The service team took care of me under my Mini warranty and had me up to State standards in just a few hours. Kevin was helpful and friendly and definitely went above and beyond to make sure I left happy. If I buy another Mini I will definitely be looking here first. More
Great customer service Excellent customer service Attention to all details Great experience I would recommend this dealership to all my family members and friends I wi Excellent customer service Attention to all details Great experience I would recommend this dealership to all my family members and friends I will sure to return for any other service More
Efficient and expedient Routine 20,000 mile oil and filter change plus some other checks and adjustment. Service was professional and facilities excellent. Altogether about 9 Routine 20,000 mile oil and filter change plus some other checks and adjustment. Service was professional and facilities excellent. Altogether about 90 minutes as promised More
Maintenance service It is always a pleasure to take my car to South shore Mini. Kevin in the service department is always pleasant and knowledgeable and extremely hel It is always a pleasure to take my car to South shore Mini. Kevin in the service department is always pleasant and knowledgeable and extremely helpful. they try to do things as quickly as possible so there’s very little wait time. They explain things clearly and they’re always there to help More
South Shore Mini Wins I appreciate the thorough service, thoughtful recommendations and accommodating staff at South Shore Mini, which is where I also purchased my 2016 Min I appreciate the thorough service, thoughtful recommendations and accommodating staff at South Shore Mini, which is where I also purchased my 2016 Mini. I view having my car serviced as an inconvenience, however they make it relatively painless and my experience there is always good. More
Great experience buying a certified used Mini Tawana Ho was a super salesperson for my recent purchase of a Certified used Mini convertible. She is friendly, helpful, a good communicator and did Tawana Ho was a super salesperson for my recent purchase of a Certified used Mini convertible. She is friendly, helpful, a good communicator and did not apply any pressure while I was shopping. I had a great experience at South Shore Mini and highly recommend Tawana and the dealership. I shopped online and purchased the car from out of state. Thanks for the great experience! More
Helpful and accommodating I contacted the dealership through CarGurus after finding a car that pretty closely matched what I was looking for. Scott Smaller at South Shore resp I contacted the dealership through CarGurus after finding a car that pretty closely matched what I was looking for. Scott Smaller at South Shore responded quickly with the information I requested. After providing pricing information, he stayed late on a Sunday to accommodate our coming in from Connecticut to look at the car and take a test drive. Purchasing was smooth, and they were accommodating when working out logistics of handling registration out of state. Paperwork at closing went smoothly, informative discussion around add-on for maintenance and warranty, etc. but no pressure. More
In and out with no hassle Although I knew what I wanted and wasn’t interested in haggling over price, Tawana Ho made the experience so fast and easy. Absolutely the easiest car Although I knew what I wanted and wasn’t interested in haggling over price, Tawana Ho made the experience so fast and easy. Absolutely the easiest car buying I’ve ever done. And I was especially happy that this dealership was NOT populated by white middle aged males. It may seem like a ridiculous point to make, but everyone I dealt with was of a different ethnic background or a female. After so many years of awful/stressful/hard sell/ dishonest dealings at other dealerships, somehow this felt like a whole different business model. First car I’ve bought from a woman.... and best experience yet. Thanks all for making it so easy!! More