MINI of Rockland
Rockland, MA
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Something Was Off There was something off about the salesperson. The salesperson seemed distracted, and almost as though they did not care. This was the sense I got thr There was something off about the salesperson. The salesperson seemed distracted, and almost as though they did not care. This was the sense I got throughout my experience. It was very odd. Usually salespeople try to find a connection in order to build an organic rapport. By contrast, the other associates seemed completely customer-focused, which helped to balance the experience. More
We had a great experience with the Mini Cooper team. Scott did a great job of guiding us through the steps required to get our new Countryman Scott did a great job of guiding us through the steps required to get our new Countryman More
Outstanding Sales Experience Worked with Scott Smaller. Preliminary phone discussions went fine. Low pressure, very knowledgeable, professional, responsive. Can't ask for more t Worked with Scott Smaller. Preliminary phone discussions went fine. Low pressure, very knowledgeable, professional, responsive. Can't ask for more than that. On the day of test drive I opted to transact the trade and delivery on same day. I loved the Mini and wanted to leave in it. They did that. On a Saturday ! Scott was terrific and made sure I was comfortable and informed while they did their thing with the insurance company and RMV. Overall, I couldn't be happier with my experience there, everyone I met, or with the vehicle. Top notch service from start to finish. If you're interested in the Mini, find these guys. You won't be disappointed. More
Everyone at South Shore Mini was very helpful during the sales process and especially after the sale during the pick up process. No pressure to buy, patiently answered all questions. I highly recommend this sales process and especially after the sale during the pick up process. No pressure to buy, patiently answered all questions. I highly recommend this dealership ( definitely the best of the three mini dealerships I visited. More
Best car purchase experience ever! Scott was an awsome salesman. Very knowledgeable and professional. I would recommend this dealership it was the first time it was a stress free car p Scott was an awsome salesman. Very knowledgeable and professional. I would recommend this dealership it was the first time it was a stress free car purchase. More
One of top buying experiences in many years Having bought many vehicles over the last 50 years, I found South Shore Mini to be one of the top buying experiences I have had. Easy and comfortable Having bought many vehicles over the last 50 years, I found South Shore Mini to be one of the top buying experiences I have had. Easy and comfortable to do business with with. Would not hesitate to recommend to family and friends. Tawana was a pleasure to deal with. More
Tire problem and overall check Steve was great. I had an appointment for another day; but when I had a problem with my tire, Steve moved my appointment to an earlier day. My car wa Steve was great. I had an appointment for another day; but when I had a problem with my tire, Steve moved my appointment to an earlier day. My car was ready with no delays. Steve advised me on my service needs. He was so kind, respectful and friendly. Great representative for the company. More
A Stress Free Experience Tawana and Alex at South Shore Mini worked hard to find me one of the last manual Cooper S four doors to roll off the line in Oxford. They offered me Tawana and Alex at South Shore Mini worked hard to find me one of the last manual Cooper S four doors to roll off the line in Oxford. They offered me the opportunity to add or delete any options that were already slated for the car and guided me through the build, transport and delivery without issue. I'd definitely go back. More
New brakes Bought my car here last August - my second mini, same dealer. Love it and love the gang at South Shore Mini. Kevin in service is the best, the best, t Bought my car here last August - my second mini, same dealer. Love it and love the gang at South Shore Mini. Kevin in service is the best, the best, the BEST. Although I feel like we know each other a little too well from a visiting-for-service standpoint over the last several years, he makes it all very comfortable. Thanks Kevin! PS: who's the wise guy who set my clock to the 24hr view? More
Service Department is very responsive to customers needs. We’ve had our Mini for four years next month, and find this dealership very easy to work with. Professional service and consideration for our needs. We’ve had our Mini for four years next month, and find this dealership very easy to work with. Professional service and consideration for our needs. Great location. More