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MINI of Rockland

Rockland, MA

4.8
336 Reviews

1040 Hingham Street

Rockland, MA

02370

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Showing 336 reviews

October 05, 2019

Something Was Off There was something off about the salesperson. The salesperson seemed distracted, and almost as though they did not care. This was the sense I got thr More

by Buyer
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Salesperson
Oct 07, 2019 -

MINI of Rockland responded

Customer service is our priority and I'm sorry to hear that this didn't come through during your experience. I understand that you wrote this review to remain anonymous, but I would appreciate the chance to discuss your visit further so that we can address these concerns directly. If you're willing, would you please give me a call? Thank you, Alex Stoyanov - General Sales Manager - 781-347-5901

September 30, 2019

We had a great experience with the Mini Cooper team. Scott did a great job of guiding us through the steps required to get our new Countryman More

by Susan & Bob
Recommend Dealer
Yes
Employees Worked With
Scott smaller
Sep 30, 2019 -

MINI of Rockland responded

Thank you for taking the time to review South Shore MINI, Susan! We hope you are enjoying your new MINI Countryman and thank you for your support of our team, especially Scott. Have a great day!

September 30, 2019

Outstanding Sales Experience Worked with Scott Smaller. Preliminary phone discussions went fine. Low pressure, very knowledgeable, professional, responsive. Can't ask for more t More

by David A Buckley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Smaller
Sep 30, 2019 -

MINI of Rockland responded

Hi David - What a fantastic review! We are thrilled that Scott guided you through the buying process with five-star service and helped you get into your new Mini on the same day of your visit. We really appreciate you posting about you r experience so that others will know what it's like to be a guest at South Shore MINI. Thank you so much!

September 30, 2019

Everyone at South Shore Mini was very helpful during the sales process and especially after the sale during the pick up process. No pressure to buy, patiently answered all questions. I highly recommend this More

by Miniforlife
Recommend Dealer
Yes
Employees Worked With
Kaif Thompson , Ryan Sullivan
Oct 01, 2019 -

MINI of Rockland responded

We are so happy to hear that you received helpful service from the team at South Shore MINI! Thank you very much for your great review and for recommending us. We wish you safe driving in your new vehicle.

September 06, 2019

Best car purchase experience ever! Scott was an awsome salesman. Very knowledgeable and professional. I would recommend this dealership it was the first time it was a stress free car p More

by PG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance
August 27, 2019

One of top buying experiences in many years Having bought many vehicles over the last 50 years, I found South Shore Mini to be one of the top buying experiences I have had. Easy and comfortable More

by Sinistre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tawana Ho, Ivaylo Petrov
Aug 27, 2019 -

MINI of Rockland responded

Thank you for your review of South Shore MINI! We love reading "one of the top buying experiences I have had" as that has made our day! Thank you for your support and your kind words about Tawana on our team, too. Have a great day and see you next time!

August 22, 2019

Tire problem and overall check Steve was great. I had an appointment for another day; but when I had a problem with my tire, Steve moved my appointment to an earlier day. My car wa More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 22, 2019 -

MINI of Rockland responded

Hi Linda - We are so glad that our team could get you in for service when you had an issue with your tire. It means a lot to hear that Steve took great care of you and your vehicle and represented South Shore MINI well. Thank you very much for your kind feedback!

August 21, 2019

A Stress Free Experience Tawana and Alex at South Shore Mini worked hard to find me one of the last manual Cooper S four doors to roll off the line in Oxford. They offered me More

by jasonallison76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tawana Ho, Alex (sales manager...?)
Aug 21, 2019 -

MINI of Rockland responded

Hi Jason - Thank you for allowing us the opportunity to earn your business! We are overjoyed that Tawana and Alex were able to find you exactly the car you wanted. All of us at South Shore MINI are grateful for your feedback and would absolutely love to work with you in the future.

August 21, 2019

New brakes Bought my car here last August - my second mini, same dealer. Love it and love the gang at South Shore Mini. Kevin in service is the best, the best, t More

by Derry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden
Aug 21, 2019 -

MINI of Rockland responded

Thanks so much for being part of the South Shore MINI family, Derry! We are thrilled that you can depend on Kevin for the best service around and we look forward to working with you for many years to come. Let us know if you need any help with your clock :-)

August 13, 2019

Service Department is very responsive to customers needs. We’ve had our Mini for four years next month, and find this dealership very easy to work with. Professional service and consideration for our needs. More

by Countryguys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Dixon
Aug 14, 2019 -

MINI of Rockland responded

Thank you so much for being part of the South Shore MINI family! We are so glad that you can depend on our team for all your auto service needs. Have a wonderful day.

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