MINI of Rockland
Rockland, MA
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My car needed service plus an engine light to investigate. I also had to get to work. I was given a lovely loaner to drive for the day. The service writer listened to what happened that lead my e investigate. I also had to get to work. I was given a lovely loaner to drive for the day. The service writer listened to what happened that lead my engine light wrote it down making it so the technician could address the issue fix my thermostat complete the needed service and have my car back to me that same day. Seem less easy process. Great service thank you More
Always excellent customer service and good quality workmanship. Really like that they also clean the car when they’re done. I would highly recommend this dealership. workmanship. Really like that they also clean the car when they’re done. I would highly recommend this dealership. More
Excellent service and fabulous employees! I could not be happier! Kevin and Jackson were very helpful. They gave me a beautiful loaner and returned my car all clean and beautiful! happier! Kevin and Jackson were very helpful. They gave me a beautiful loaner and returned my car all clean and beautiful! More
Very pleasant experience! The transaction went smoothly and was handled very professionally. Covid precaution measures were observed and I felt safe at all times! Smiling! and was handled very professionally. Covid precaution measures were observed and I felt safe at all times! Smiling! More
Best service dealer around! Thank you for making this a pleasurable experience! Great people there and answered all of my questions. Very clean atmosphere as well! pleasurable experience! Great people there and answered all of my questions. Very clean atmosphere as well! More
Brought my car in with a check Engine light on I was told it needed a new high pressure fuel pump which was under warranty and also it needed some extra work to get it ready for inspection after paying $850 it needed a new high pressure fuel pump which was under warranty and also it needed some extra work to get it ready for inspection after paying $850 for spark plugs lightbulbs and a radiator hose on my drive home the check engine light comes back on. More
Initially this was not a good experience but Kenneth Heskett really turned this around and went out of his way to be helpful and gave us truly excellent price on repairs needed. We extremely pleased and Heskett really turned this around and went out of his way to be helpful and gave us truly excellent price on repairs needed. We extremely pleased and will return as they are the best at taking care of our elderly beloved mini! More
From the moment I called I was treated really well. It started with Jackson greeting me on the phone to Kevin greeting me at the service desk to go over my visit. Easy to talk and doesn’t meet a beat! Thi started with Jackson greeting me on the phone to Kevin greeting me at the service desk to go over my visit. Easy to talk and doesn’t meet a beat! This is definitely my favorite car dealership ever! More
Kevin in the service team was fabulous to deal with. Very helpful and knowledgeable. He was friendly and professional. Proactively kept me updated on progress of my repair. helpful and knowledgeable. He was friendly and professional. Proactively kept me updated on progress of my repair. More
The service I received was A+. Great communication and The service I received was A+. Great communication and technical skills. Warranty was thoroughly explained and I was provided a loaner car. It wa The service I received was A+. Great communication and technical skills. Warranty was thoroughly explained and I was provided a loaner car. It was a new experience with a 2020 loaner. More