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MINI of Rockland

Rockland, MA

4.8
336 Reviews

1040 Hingham Street

Rockland, MA

02370

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Showing 336 reviews

October 29, 2020

My car needed service plus an engine light to investigate. I also had to get to work. I was given a lovely loaner to drive for the day. The service writer listened to what happened that lead my e More

by Usslevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Oct 29, 2020 -

MINI of Rockland responded

Thank you for the kind review! It is fantastic to hear that you had such a successful service experience at South Shore MINI. We appreciate your support and are wishing you many safe and happy miles down the road!

October 27, 2020

Always excellent customer service and good quality workmanship. Really like that they also clean the car when they’re done. I would highly recommend this dealership. More

by SueE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Oct 28, 2020 -

MINI of Rockland responded

Sue, thank you for taking the time to leave us a review! We are grateful for your business here at South Shore MINI, and we look forward to your next visit!

October 23, 2020

Excellent service and fabulous employees! I could not be happier! Kevin and Jackson were very helpful. They gave me a beautiful loaner and returned my car all clean and beautiful! More

by drbtreetop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson and Kevin, Ryan Sullivan
Oct 23, 2020 -

MINI of Rockland responded

We couldn't ask for better feedback and we appreciate you taking the time to share. It is wonderful to see that both Kevin and Jackson contributed to your 5-star service visit. Thanks for supporting South Shore MINI!

October 16, 2020

Very pleasant experience! The transaction went smoothly and was handled very professionally. Covid precaution measures were observed and I felt safe at all times! Smiling! More

by laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaif Thompson; Motoring Advisor-enjoyed my experience with him. Very patient and knowledgeable!
Oct 16, 2020 -

MINI of Rockland responded

Hi Laurie - We are overjoyed to hear that you felt comfortable during your recent shopping experience with us at South Shore MINI and received professional service from our team. Thank you so much for supporting us with a five-star review!

October 15, 2020

Best service dealer around! Thank you for making this a pleasurable experience! Great people there and answered all of my questions. Very clean atmosphere as well! More

by DG Boston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 16, 2020 -

MINI of Rockland responded

For you to say that South Shore MINI is the best dealer around really makes our day. Thank you so much for choosing us for your auto service needs! We look forward to our continued relationship.

October 10, 2020

Brought my car in with a check Engine light on I was told it needed a new high pressure fuel pump which was under warranty and also it needed some extra work to get it ready for inspection after paying $850 More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Sullivan
Oct 12, 2020 -

MINI of Rockland responded

Jeff - I'm sorry to hear that you are still experiencing difficulties with your vehicle. I would be more than willing to speak with you about this directly to see what more we can do to assist you. Unfortunately, I am unable to find your contact information without a full name - would you consider giving me a call? Thank you, Jeremy Heskett - Service Manager - 781-347-5908

October 08, 2020

Initially this was not a good experience but Kenneth Heskett really turned this around and went out of his way to be helpful and gave us truly excellent price on repairs needed. We extremely pleased and More

by Jnnmcmanus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Heskett
Oct 08, 2020 -

MINI of Rockland responded

Thank you so much for the five stars! We are glad we were able to assist you here at South Shore MINI, and we will certainly let Kenneth know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

October 03, 2020

From the moment I called I was treated really well. It started with Jackson greeting me on the phone to Kevin greeting me at the service desk to go over my visit. Easy to talk and doesn’t meet a beat! Thi More

by Bridgette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin and Jackson
Oct 05, 2020 -

MINI of Rockland responded

Hi Bridgette - Thank you for taking the time to review us! It is wonderful to hear that Jackson and Kevin went above and beyond to make your experience excellent. Safe travels and we hope to work with you again at South Shore MINI!

September 29, 2020

Kevin in the service team was fabulous to deal with. Very helpful and knowledgeable. He was friendly and professional. Proactively kept me updated on progress of my repair. More

by slodemore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 29, 2020 -

MINI of Rockland responded

Thank you for sharing your feedback for South Shore MINI! We are pleased to hear that Kevin was such a pleasure to work with during your visit. Hope to see you next time!

September 03, 2020

The service I received was A+. Great communication and The service I received was A+. Great communication and technical skills. Warranty was thoroughly explained and I was provided a loaner car. It wa More

by Annir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Sep 03, 2020 -

MINI of Rockland responded

Hi Annir - We appreciate the five-stars! It is wonderful to hear that your service experience was so excellent. Safe travels and we hope to see you again at South Shore MINI!

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