MINI of Rockland
Rockland, MA
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People super polite. But the Service guys need to develop better customer follow up skills. Over course of repair to my vehicle I found it difficult to get responses and But the Service guys need to develop better customer follow up skills. Over course of repair to my vehicle I found it difficult to get responses and return calls to multiple queries. More
Excellent service department! ! Efficient and prompt. Great communication throughout the process. Returned car to me in perfect order, including wash and vacuum. Car runs great. Hi ! Efficient and prompt. Great communication throughout the process. Returned car to me in perfect order, including wash and vacuum. Car runs great. Highly recommended!! More
South Shore Mini Service always knocks it out of the park! Thanks Kevin for coordinating everything! I really value having a personal contact at the dealership! park! Thanks Kevin for coordinating everything! I really value having a personal contact at the dealership! More
The staff is nice, pleasant, and eager to help you with any issues. No serious complaints, but like any other dealership, they try to sell you expensive additional warranties without a clear explanation of any issues. No serious complaints, but like any other dealership, they try to sell you expensive additional warranties without a clear explanation of what the manufacturer covers. I also wasn't too happy to see my new ordered car up on their website without a clear note indicating that it was sold. Despite this, it was an excellent experience and I'd definitely recommend them. More
South Shire Mini has consistently offered professionalism and thorough service support from the initial sale through all service requests. Highly recommended and regarded! Thank you SSM! and thorough service support from the initial sale through all service requests. Highly recommended and regarded! Thank you SSM! More
This dealership was a good dealership to do business! I had a wonderful sales man named Kaif who was very helpful in every step of the way from beginning to end. He was very patient, kind, and took his tim had a wonderful sales man named Kaif who was very helpful in every step of the way from beginning to end. He was very patient, kind, and took his time to explain everything and made purchasing my first Mini Cooper a wonderful experience! More
I worked with Luigi, Scott and Evo in person at the dealership. They gave me a great trade in on my old Mini. Warren Cullmer spent a lot of time with us after the sale explaining all the features. dealership. They gave me a great trade in on my old Mini. Warren Cullmer spent a lot of time with us after the sale explaining all the features. This was the best used car sales experience I've ever had. I will definitely be back for my next car. More