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MINI of Rockland

Rockland, MA

4.8
320 Reviews

1040 Hingham Street

Rockland, MA

02370

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Showing 320 reviews

June 24, 2023

I dad my annual service today. Kevin is always professional and always addresses any concerns, questions I have and if he doesn’t know the answer he always directs me to the righ More

by teri.hutchinson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin and Barbara
Jun 27, 2023 -

MINI of Rockland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 09, 2023

Excellent Dealership! !!!! Sales Reps & Service couldn’t be better…. I love my mini! Will never buy another car More

by tiffany.desimone
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Jun 15, 2023 -

MINI of Rockland responded

Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!

June 08, 2023

Clean, professional, very friendly, comfortable atmosphere, efficient and informative. I would highly recommend to others. More

by GiGi
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Smaller
Jun 12, 2023 -

MINI of Rockland responded

Gigi, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 08, 2023

Friendly and knowledgeable folks here do good work. So glad to have a Mini dealer on the South Shore. More

by Kathemarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luigi Lembo
Jun 12, 2023 -

MINI of Rockland responded

Thank you for your kind words! We look forward to your business with us again!

June 06, 2023

Friendly staff, quick and easy check in and check out. Service was thorough and efficient. More

by Sarahaly7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 10, 2023 -

MINI of Rockland responded

We are very happy to have provided you with such a positive experience!

June 01, 2023

People super polite. But the Service guys need to develop better customer follow up skills. Over course of repair to my vehicle I found it difficult to get responses and More

by kend140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb— phone
Jun 08, 2023 -

MINI of Rockland responded

I appreciate the positive feedback and am sorry we have been hard to reach or respond. If you would like to further discuss let me know. Thank you for taking the time to share your experience. Avery Trumbo General Manager 781.347.5758 atrumbo@SouthShoreBMW.com

May 31, 2023

Excellent service department! ! Efficient and prompt. Great communication throughout the process. Returned car to me in perfect order, including wash and vacuum. Car runs great. Hi More

by mellcuenin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery, Main contact, Ryan Sullivan
Jun 05, 2023 -

MINI of Rockland responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 30, 2022

South Shore Mini Service always knocks it out of the park! Thanks Kevin for coordinating everything! I really value having a personal contact at the dealership! More

by Chris M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden
Jul 01, 2022 -

MINI of Rockland responded

Thank you for your kind words for our staff, we appreciate it!

June 18, 2022

The staff is nice, pleasant, and eager to help you with any issues. No serious complaints, but like any other dealership, they try to sell you expensive additional warranties without a clear explanation of More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaif Thompson
Jun 20, 2022 -

MINI of Rockland responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

April 18, 2022

South Shire Mini has consistently offered professionalism and thorough service support from the initial sale through all service requests. Highly recommended and regarded! Thank you SSM! More

by Chris M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 19, 2022 -

MINI of Rockland responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

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