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MINI of Fairfield County

Darien, CT

4.8
1,022 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page. Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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154 Post Road

Darien, CT

06820

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Showing 1,022 reviews

October 29, 2022

The service reception was professional, prompt and made me feel like a valued customer. I knew exactly what to expect and they answered my questions regarding my financial and car needs.. More

by lizainct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

MINI of Fairfield County responded

Thank you for the great review, Liza! We are so glad to hear that you had a successful service experience working with the MINI of Fairfield County team. Drive safely, and we hope to see you back again down the road!

October 29, 2022

During the past 20 years I have leased 7 Mini Cooper Hardtops from this dealership, which speaks for itself More

by goldberg-agena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Teodosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2022 -

MINI of Fairfield County responded

Thank you so much for your loyal business! All of us at MINI of Fairfield County appreciate your feedback and look forward to seeing you again!

October 26, 2022

Everything was completed in a timely manner and everyone was friendly and i would definitely come back for service. More

by wdutertre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric 5 Stars
Oct 26, 2022 -

MINI of Fairfield County responded

Thank you for your five stars! We are grateful to have you as a MINI of Fairfield County customer. Safe and happy driving!

Oct 26, 2022 -

wdutertre responded

your welcome

October 26, 2022

Great friendly people. Very helpful. Patient & professional. Was a wonderful experience. Thank you mini of Fairfield More

by debidickman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

MINI of Fairfield County responded

This feedback is music to our ears! Thank you for trusting MINI of Fairfield County with your business, we hope to see you again down the road. Safe travels!

October 26, 2022

So helpful and friendly-great experience at mini Fairfield Jeff laporte Love my new mini More

by Hightonsr6
Recommend Dealer
Yes
Employees Worked With
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

MINI of Fairfield County responded

Congratulations on your new MINI! We are delighted that Jeff and the team took great care of you and made you a happy customer. Thank you for choosing MINI of Fairfield County!

October 25, 2022

Based on my experience, the team that I interacted with was not customer centric. I went there twice for the same thing and left feeling that I was a bother to them. More

by trephene
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t recall. But it was not Scott or Bill
Oct 26, 2022 -

MINI of Fairfield County responded

We want the most for our guests, and I regret that we left you with a different impression. I appreciate you bringing this to my attention and I will have a conversation with my team to ensure a more attentive customer experience moving forward. If there is anything else I can do to make things right and earn back your trust, please give me a call. Best, Scott Miller - Service Manager - (203) 292-4365

October 20, 2022

I think if Jeffery hadn't been my salesman I might not have bought a car. I was so nervous (older widow) not having bought a car for 25 years, not used to bells and whistles, etc. I was worried to the p More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Albanesi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

MINI of Fairfield County responded

Linda, thank you for taking the time to review us! We strive to deliver a seamless and professional purchase experience, and it means a lot to hear that this was reflected in your experience working with Jeffrey and Joy. We will be sure to pass on the kind feedback to them. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at MINI of Fairfield County!

October 15, 2022

We loved working with Jeff! He is extremely knowledgeable, and a pleasure to work with. My kids thought he was great too. We could not be happier with our car! More

by Ribbit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

MINI of Fairfield County responded

Jeff is exactly as you described. He has a passion for assisting clients and is packed with knowledge. Enjoy your new ride and thank you for your business from your friends at MINI of Fairfield County!

October 14, 2022

It was a pleasure to do business with Erik. He's super-attentive and takes his time answering your questions. Even arranged for a loaner vehicle while the dealership prepped my new ride overnig More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

MINI of Fairfield County responded

Mark, it makes our day to see words like this! We're over the moon Erik offered thorough professionalism that accommodated your needs and shaped an exceptional experience. From everyone at MINI of Fairfield County, enjoy your new ride!

October 12, 2022

Fast service, clear description of what service would occur, friendly and positive energy with service desk. More

by shoegoddez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

MINI of Fairfield County responded

Thank you for your review! We are glad that the team was nice to work with. See you again next time here at MINI of Fairfield County!

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