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MINI of Charleston

Charleston, SC

4.9
319 Reviews

1518 Savannah Highway

Charleston, SC

29407

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319 Reviews of MINI of Charleston

May 01, 2021

Kelley was great! Professional, courteous and thorough. She took care of all the details for us, kept us informed and we felt like she was watching out for our best interest in setting up our next appoin More

by craigtonofry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Murchie
May 04, 2021 -

MINI of Charleston responded

Craigtonofry, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 28, 2021

Kelley Murchie was AWESOME - on top of it, Professional, kind, listened, very good. Thank you very much, was worth the drive from Savannah to Charleston. More

by Pburesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelley Murchie, Matt Hair
Apr 30, 2021 -

MINI of Charleston responded

Pburesh, we strive for 100% satisfaction, and it is great to see you had such a positive experience at MINI of Charleston. Thank you, and have a fantastic day!

April 23, 2021

Kelley is simply amazing! Her professional attitude and friendly smile make service and repair visits a positive experience instead of a hassle! The facilities and the technicians are top notch, as well. More

by Barbara M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelley Murchie
Apr 24, 2021 -

MINI of Charleston responded

Barbara M., we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 22, 2021

Mini of Charleston is so stress free, from calling in to make an appointment, dropping off vehicle, getting updated on repairs and paying at pickup. More

by Jorine Morgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelley Murchie
Apr 22, 2021 -

MINI of Charleston responded

Hello Jorine Morgan, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2021

I have been apart of the MINI of Charleston family since 2012. I have always had the best experience from the sales team to the service department. Kelley and her team always provide great communication in More

by mayspolin919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelley Murchie, Stuart Kestenbaum
Apr 20, 2021 -

MINI of Charleston responded

Mayspolin919, we are so happy to read such a great review about MINI of Charleston! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at MINI of Charleston!

April 15, 2021

The crew in service are phenomenal. They know the customer by name and that’s always a plus. They keep you updated on the status of your car which is awesome. The sales department is the same. Always More

by y2ktag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Young, Stuart Kestenbaum
Apr 17, 2021 -

MINI of Charleston responded

Y2ktag, we are so happy to read such a great review about MINI of Charleston! We hope to be of service to you again in the future. Best wishes, MINI of Charleston.

April 14, 2021

Kelley always give me 100 plus customer service, as well as keeping me informed about what's going on with my vehicle and pricing she gets an excellent review from me More

by Runner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelley Murchie, Stuart Kestenbaum
Apr 15, 2021 -

MINI of Charleston responded

Runner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at MINI of Charleston. Thank you, and have a fantastic day!

April 12, 2021

Kelly is a great service rep. She keeps you well informed and is always friendly and cheerful. The video during servicing is an excellent idea. More

by marteres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelley Murchie
Apr 13, 2021 -

MINI of Charleston responded

Marteres, we are so happy to read such a great review about MINI of Charleston and our great teammate Kellie. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 03, 2021

Fast,professional service. No complaints. Stuart took good care of me, kept me informed and got me out as quickly as possible. Very pleased with overall experience. More

by acoffey11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Kestenbaum
Apr 05, 2021 -

MINI of Charleston responded

Acoffey11, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, MINI of Charleston.

April 03, 2021

Kelly Murchie was the service rep. When I brought our 2019 in for service. She kept me totally informed of the progress of the visit. More

by Neil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelley Murchie
Apr 05, 2021 -

MINI of Charleston responded

Neil, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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