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M'Lady Nissan

Crystal Lake, IL

Overview
Reviews
Vehicles
4.9
1,251 Reviews
Call Dealership (815) 683-3078
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5656 Northwest Highway

Crystal Lake, IL

60014

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Showing 1,251 reviews

December 19, 2024

I have been dealing with Eddie Colville for many many years. I always get great service. Great deal and highly recommend his services for getting a new car.!!! More

by renae1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Ryan Hummel
Report | Print
Dec 19, 2024 -

M'Lady Nissan responded

Dear Renae, Thank you for your continued loyalty and for sharing your experience at M'Lady Nissan! We're thrilled to hear that Eddie Colville has provided you with exceptional service and great deals over the years. Your high recommendation truly means a lot to us! If you ever need assistance or have any questions, don't hesitate to reach out. Thank you for choosing M'Lady Nissan time and time again—we look forward to serving you again in the future! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

December 15, 2024

Edgar and Brian Murphy work very quick and made the process nice and easy we even got a car fax fox stuffed animal for my daughter More

by ezrar364
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Rueda
Report | Print
Dec 16, 2024 -

M'Lady Nissan responded

Dear Ezra, Thank you for sharing your wonderful experience at M'Lady Nissan! We're thrilled to hear that Edgar and Brian Murphy made the process quick and easy for you. It's always our goal to provide a smooth and enjoyable experience, and we're so glad your daughter got to take home a Carfax Fox stuffed animal—what a fun bonus! If you ever need further assistance, please don't hesitate to reach out. We truly appreciate your business and look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

December 14, 2024

I have been dealing with Eddie Colville for many many years. I always get a great deal and great service. Just got a 24 Nissan rogue SV premium very happy with the purchase highly recommend this dealersh More

by jen-stone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Drew Westermeyer, Ryan Hummel
Report | Print
Dec 16, 2024 -

M'Lady Nissan responded

Dear Jen, Thank you so much for your loyalty and for sharing your amazing experience with us! We’re thrilled to hear that Eddie Colville has provided you with great deals and service over the years. Congratulations on your new 2024 Nissan Rogue SV Premium—what an excellent choice! Your high recommendation means the world to us, and we’re honored to have earned your trust time and time again. If you ever need anything, please don’t hesitate to reach out. We look forward to seeing you again in the future! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

December 12, 2024

best experience working with edgar & tommy got me a incredible deal on a suv! im happy with the outcome appreciate everything More

by svaladez09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Majka, Edgar Rueda
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Dec 14, 2024 -

M'Lady Nissan responded

Dear Svaladez09, Thank you for sharing your amazing experience at M'Lady Nissan! We're thrilled to hear that Edgar and Tommy worked together to get you an incredible deal on your SUV. Your happiness with the outcome means the world to us, and we’re so glad they were able to deliver the level of service you deserve! If you ever need any further assistance, please don’t hesitate to reach out. Thank you for choosing M'Lady Nissan, and enjoy every moment with your new SUV! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

December 09, 2024

I have been dealing with Eddie Colville for many many many years always get great service and a great deal. Very happy with the dealership highly recommend them!!! More

by Dremmers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Drew Westermeyer, Ryan Hummel
Report | Print
Dec 14, 2024 -

M'Lady Nissan responded

Dear Dremmers, Thank you for your loyalty and for taking the time to share your experience at M'Lady Nissan! We’re thrilled to hear that Eddie Colville has consistently provided you with great service and deals over the many years you’ve been working with him. It’s always our goal to ensure every customer leaves happy, and your high recommendation means so much to us! If you ever need anything in the future, don’t hesitate to reach out. Thank you for being such a valued part of the M'Lady Nissan family, and we look forward to serving you for many more years to come! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

December 06, 2024

Very professional and friendly. They made the buying experience quick and painless. Would recommend this dealership. More

by Cp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SEBASTIAN SPROCH
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Dec 14, 2024 -

M'Lady Nissan responded

Dear CP, Thank you for sharing your positive experience at M'Lady Nissan! We’re so glad to hear that our team provided you with professional and friendly service, making your car-buying experience quick and painless. Your recommendation means the world to us! If you ever need any assistance, please don’t hesitate to reach out. Thank you for choosing M'Lady Nissan, and we hope you enjoy every moment with your new vehicle! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

November 30, 2024

After buying two Altimas from this dealer I am not returning. I recently was negotiating on a brand new Rogue 2024, as they have black friday specials going on. Asked sales manager for out the door pr More

by perla181
Recommend Dealer
No
Employees Worked With
Kamil
Report | Print
Nov 30, 2024 -

M'Lady Nissan responded

Dear Perla, Thank you for taking the time to share your feedback. As a valued repeat customer who has purchased two Altima's from us, your satisfaction means a great deal to our entire team, and I’m truly sorry to hear about your recent experience. We understand how important it is to provide clear and upfront pricing, and we did our best to accommodate your request by providing the numbers over the phone. I regret that we were unable to meet your expectations at that time and that the vehicle you were interested in was sold. Please know that this was never our intention, and I deeply regret the frustration it caused. I want to assure you that we’re here to make things right. We are more than willing to locate the same color SUV for you and work to find a solution that meets your needs. I personally left you a voicemail, along with Ryan Hummel, in an effort to connect with you. We would greatly appreciate the opportunity to discuss this further and work toward a resolution. Please don’t hesitate to reach out to me directly at 815-459-2288 and ask for either myself or Ryan. Your loyalty is incredibly important to us, and we’re committed to ensuring that you feel valued and taken care of. Thank you for giving us the chance to make this right.

November 30, 2024

We have been leasing cars from Mlady Nissan for years. Just got a 25 Sentra SR from Eddie Coville and would highly recommend dealing with him to get great service and a great deal. Highly recommend this d More

by Semprfi46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Ryan Hummel
Report | Print
Nov 30, 2024 -

M'Lady Nissan responded

Dear Semprfi46, Thank you for your loyalty and for continuing to choose M'Lady Nissan for your leasing needs over the years! We're thrilled to hear that Eddie Colville provided you with great service and helped you secure a fantastic deal on your new 2025 Sentra SR. Your high recommendation of Eddie and our dealership means so much to us! If you ever need any assistance or have any questions about your new car, please don’t hesitate to reach out. We look forward to serving you again in the future. Thank you for being a valued part of the M'Lady Nissan family! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

Nov 30, 2024 -

Semprfi46 responded

Thank you for all your help.We were really happy with our first two leases when we delt with Drew not so much with our last two. We were not as happy with our last two.We are happy with Nissan vehicles. Not so much with the salesman

November 30, 2024

Eddie Colville is the reason I’ve been a Nissan customer for years and will continue to be. More

by devinpalmer3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville
Report | Print
Dec 02, 2024 -

M'Lady Nissan responded

Dear Devin, Thank you for your continued loyalty to Nissan and for sharing such kind words about Eddie Colville! We're so grateful to have Eddie on our team and are thrilled to hear that his dedication and excellent service have made such a lasting impression on you. Customers like you make our work so rewarding! If there's ever anything you need, please don't hesitate to reach out. We look forward to serving you for many more years to come. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

November 26, 2024

I have been dealing with Eddie Colville for years and always get great service. Highly recommend!!! More

by wmtec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Colville, Nathen Rodriguez
Report | Print
Nov 27, 2024 -

M'Lady Nissan responded

Dear Wmtec, Thank you for your kind review and for being a loyal customer of M'Lady Nissan! We’re delighted to hear that Eddie Colville has consistently provided you with great service over the years. Eddie’s dedication to ensuring our customers have the best experience truly sets him apart, and your high recommendation means so much to us. If there’s ever anything you need, don’t hesitate to reach out. Thank you for choosing M'Lady Nissan—we look forward to serving you for many years to come! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

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