Lynn Layton Chevrolet
Decatur, AL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,786 reviews
Service writer made appointment then two days after dropping off truck vehicle never touched. Would no answer phone or call back after leaving message. Could not tell me when vehicle would even be star dropping off truck vehicle never touched. Would no answer phone or call back after leaving message. Could not tell me when vehicle would even be started to look at. Took to other dealer had back the next day repaired. Worst service department around. Will not be doing anymore business with this dealership. More
This is the third truck I have bought from Adam Shelton. Will not be the last Service Department is excellent as well Will not be the last Service Department is excellent as well More
Excellent service experience. Buffy did a great job and my maintenance appointment only took one hour. My appointment scheduler, Benjamin, was great also. Buffy did a great job and my maintenance appointment only took one hour. My appointment scheduler, Benjamin, was great also. More
Excellent Service, parts Department, sales staff and customer service. Excellent Dealership overall and why I keep coming back to buy vehicles and service for them....... customer service. Excellent Dealership overall and why I keep coming back to buy vehicles and service for them....... More
My boyfriend and I dropped his truck off at the dealership on the 5th of August. We knew what the issues were, we just wanted to know how much it would be to fix it. They told us it would be 24 to dealership on the 5th of August. We knew what the issues were, we just wanted to know how much it would be to fix it. They told us it would be 24 to 48 hours and they would give us a call. I had to call to get an update, and even after the 48hr mark they still had absolutely nothing to tell me except for the fact that the advisor on my ticket was on vacation and it would be the following Monday before I could get any further information.(and when i called either no one answered or i was transferred to someone else with no answer) Luckily, we don’t live far from each other so he had a way to get to work and back, but Lynn Layton was very inconsiderate of the fact that he might not have had any other source of transportation. Finally, I got a call and an update from Joseph Finch. Joesph was lovely and called me constantly to keep me updated. As for Lynn Layton as a whole, I will never bring never bring another vehicle here. The inconsideration and lack of communication were very irritating. I work at a dealership myself and completely understand the chaos of the environment, but there could’ve been a lot more communication. More





