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Joe Finch
Joe Finch at Lynn Layton Chevrolet

Joe Finch

Service Advisor

Lynn Layton Chevrolet

2416 Highway 31 S
Decatur, AL 35601

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4.6
51 Reviews
4.6

51 Reviews

Write a Review

51 Reviews of Joe Finch

October 27, 2026

Dealership Rating
Employee Rating

Reason for low rating is they were NO help in resolving a warranty problem that’s going to cost me thousands. 42 years buying GM products and my next purchase from now on will be Toyota or Ford. And it won’t More

by Tiny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Fields, Ben Armstrong, Jeff Vanhoozer, Paul West, Robin Darby, Josh Bolan

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Oct 28, 2026

Lynn Layton Chevrolet responded

Thank you for sharing your experience, Tiny. We understand your frustration regarding the warranty issue and appreciate your feedback. We strive to uphold high standards at Lynn Layton Chevrolet and would like the opportunity to assist you further. Please feel free to contact us directly so our team can address your concerns. Your satisfaction is important to us. Sincerely, The Lynn Layton Chevrolet Team

October 21, 2026

Dealership Rating
Employee Rating

They are very selective on the people they help and they don’t do full inspection on the vehicle More

by Dwigg2283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Vanhoozer, Robin Darby, Josh Bolan

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Oct 21, 2026

Lynn Layton Chevrolet responded

Thank you for sharing your experience. We value your feedback and understand your concerns regarding our inspection process at Lynn Layton Chevrolet. We strive to provide thorough service to all our customers and are committed to improving our practices. If you would like to discuss your experience further, please feel free to reach out to us directly. Your input is important to us. Sincerely, The Lynn Layton Chevrolet Team

October 16, 2026

Dealership Rating
Employee Rating

Everyone was super Nice and Helpful. They replaced the airbags in a very timely manner. More

by CLBamaGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Vanhoozer, Robin Darby, Josh Bolan

Print
Oct 17, 2026

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Lynn Layton Chevrolet to be nice and helpful. It’s great to know that the airbag replacement was done promptly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 13, 2026

Dealership Rating
Employee Rating

Great service and a comfortable waiting area inside and out. They keep you updated on your vehicle while you wait. More

by lcarroll41565lea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Fields, Ben Armstrong, Jeff Vanhoozer, Paul West, Rusty Wooten, Wesley Schrimsher, Robin Darby , Chris Montano, Jon Shelton

Print
Oct 14, 2026

Lynn Layton Chevrolet responded

Thank you for your review! We’re pleased to hear you enjoyed our comfortable waiting area and appreciated our service at Lynn Layton Chevrolet. Keeping our customers updated is a priority, and it's great to know it made your experience better. We look forward to seeing you again next time! Sincerely, The Lynn Layton Chevrolet Team

October 09, 2026

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Employee Rating

Great service! I came over from Huntsville and the courier dropped me off and picked me up at a local store while my vehicle was serviced More

by DavidLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Darby

Print
Oct 09, 2026

Lynn Layton Chevrolet responded

Thank you for your wonderful review, David! We’re thrilled to hear that you had a great experience with our service at Lynn Layton Chevrolet. It’s our goal to provide convenient and efficient service for all our customers, and we’re glad our courier service worked well for you. We look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

October 03, 2026

Dealership Rating
Employee Rating

CAME IN FOR MY NEW TRUCK FIRST FREE OIL CHANGE. EVERYONE WAS COURTEOUS AND PROFESSIONAL More

by ttmcculloch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Fields, Rusty Wooten, Barry Hampton

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Oct 04, 2026

Lynn Layton Chevrolet responded

Thank you for your wonderful review! Our team at Lynn Layton Chevrolet is thrilled to hear that you had a great experience during your first free oil change for your new truck. We take pride in providing courteous and professional service. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

October 01, 2026

Dealership Rating
Employee Rating

Great service but slow. Five six seven eight nine ten eleven twelve thirteen fourteen fifteen. More

by jgmccut
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Vanhoozer, Robin Darby , Chris Montano, Jon Shelton

Print
Oct 02, 2026

Lynn Layton Chevrolet responded

Thank you for your feedback! We’re glad to hear that you appreciated the service at Lynn Layton Chevrolet. Our team understands that speed is important, and we are continuously working to improve our efficiency. If you have any more suggestions or concerns, please feel free to reach out to us. We look forward to serving you again! Sincerely, The Lynn Layton Chevrolet Team

September 24, 2026

Dealership Rating
Employee Rating

Got everything taken care of on my warranty repair, fixed me up with a loaner. More

by dwinsett56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Romine

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Sep 24, 2026

Lynn Layton Chevrolet responded

Thank you for your review! We’re glad to hear that your warranty repair was handled efficiently and that you were provided with a loaner vehicle. At Lynn Layton Chevrolet, we strive to make sure our customers have a smooth experience. We appreciate your feedback and hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

September 20, 2026

Dealership Rating
Employee Rating

I took my truck to landers McCarty Chevrolet and they did nothing but mess my crap up so I took my truck to y’all and everything was done just they way it was supposed to be thank you very much! More

by Mike Joyner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Vanhoozer, Barry Hampton, Shawn Holmes, Robin Darby , Chris Montano, Jon Shelton

Print
Sep 20, 2026

Lynn Layton Chevrolet responded

Thank you for your fantastic review, Mike! We’re thrilled to hear that you had a positive experience with us at Lynn Layton Chevrolet and that we could get everything sorted out for your truck. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. Looking forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

August 22, 2026

Dealership Rating
Employee Rating

The employees were very friendly and efficient. The waiting area was comfortable and made the waiting easier. More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 22, 2026

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback, Joyce! We are excited to hear that you found our team at Lynn Layton Chevrolet to be friendly and efficient, and that you enjoyed our comfortable waiting area. Our team strives to create a pleasant experience for all our customers. We hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

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