My boyfriend and I dropped his truck off at the
dealership on the 5th of August. We knew what the issues were, we just wanted to know how much it would be to fix it. They told us it would be 24 to
dealership on the 5th of August. We knew what the issues were, we just wanted to know how much it would be to fix it. They told us it would be 24 to 48 hours and they would give us a call. I had to call to get an update, and even after the 48hr mark they still had absolutely nothing to tell me except for the fact that the advisor on my ticket was on vacation and it would be the following Monday before I could get any further information.(and when i called either no one answered or i was transferred to someone else with no answer) Luckily, we don’t live far from each other so he had a way to get to work and back, but Lynn Layton was very inconsiderate of the fact that he might not have had any other source of transportation. Finally, I got a call and an update from Joseph Finch. Joesph was lovely and called me constantly to keep me updated. As for Lynn Layton as a whole, I will never bring never bring another vehicle here. The inconsideration and lack of communication were very irritating. I work at a dealership myself and completely understand the chaos of the environment, but there could’ve been a lot more communication.
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by abbigrubbs0950
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2026 -
Lynn Layton Chevrolet responded
Thank you for sharing your experience, Abbi. We understand your frustration regarding the lack of communication during your visit to Lynn Layton Chevrolet. Our team strives to provide timely updates and support, and we're glad Joseph was able to assist you effectively. Your feedback is essential for us to improve our processes, and we appreciate you bringing this to our attention. If you would like to discuss your experience further, please feel free to reach out. We hope to have the opportunity to serve you better in the future.
Sincerely,
The Lynn Layton Chevrolet Team
Really fast service and friendly service would definitely
recommend these guy's thanks to Jon
recommend these guy's thanks to Jon
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by brat.laster
Verified Customer
Verified Customer
Service Price Transparency
Jul 30, 2026 -
Lynn Layton Chevrolet responded
Thank you for your wonderful review! We’re thrilled to hear that you experienced fast and friendly service at Lynn Layton Chevrolet. We appreciate your recommendation and hope to see you again soon!
Sincerely,
The Lynn Layton Chevrolet Team
I purchased some accessories for my 2026 Silverado HD
from the Chevrolet website and they were delivered to Lynn Layton Chevrolet and they installed them for me. They did a great job and they done it in
from the Chevrolet website and they were delivered to Lynn Layton Chevrolet and they installed them for me. They did a great job and they done it in a timely manner. I would recommend them for any other service needs.
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by TONYCOBB1
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2026 -
Lynn Layton Chevrolet responded
Thank you for your wonderful review, Tony! We're thrilled to hear that you had a positive experience with us at Lynn Layton Chevrolet and that our team did a great job installing the accessories for your 2026 Chevrolet Silverado HD. Your recommendation means a lot to us. We look forward to assisting you with any future service needs!
Sincerely,
The Lynn Layton Chevrolet Team
Great team to work with.
I bought my truck new in 2021 from them, and have had good experiences getting serviced quickly and economically.
I bought my truck new in 2021 from them, and have had good experiences getting serviced quickly and economically.
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by DWAYNEBTAYLOR
Verified Customer
Verified Customer
Service Price Transparency
Jul 08, 2026 -
Lynn Layton Chevrolet responded
Thank you for your wonderful review, Dwayne! We are thrilled to hear that you've had great experiences with our team at Lynn Layton Chevrolet since purchasing your truck in 2021. It's our goal to provide quick and economical service, and we're glad to know we've met your expectations. We look forward to assisting you again in the future!
Sincerely,
The Lynn Layton Chevrolet Team
Great dealership with superb service‼️ The best of the
best all the way Decatur, Alabama
best all the way Decatur, Alabama
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by Wayway1953
Verified Customer
Verified Customer
Service Price Transparency
Jun 28, 2026 -
Lynn Layton Chevrolet responded
Thank you for your wonderful review! We truly appreciate your kind words about Lynn Layton Chevrolet and our superb service. It’s great to hear that you had such a positive experience with us. We look forward to serving you again in Decatur, Alabama!
Sincerely,
The Lynn Layton Chevrolet Team
They fixed my truck in a timely manner very satisfied
with it.most everyone is super nice and goes out of their way to help
with it.most everyone is super nice and goes out of their way to help
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by P.DUKE
Verified Customer
Verified Customer
Service Price Transparency
Jul 04, 2026 -
Lynn Layton Chevrolet responded
Thank you so much for your wonderful review! We’re thrilled to hear that you were satisfied with the timely service on your truck and that our team at Lynn Layton Chevrolet provided you with such a positive experience. We always strive to go above and beyond for our customers. Looking forward to seeing you again in the future!
Sincerely,
The Lynn Layton Chevrolet Team
This is a great dealer to do business with.
They always treat you right. Just honest folks. I have always been pleased with their work.
They always treat you right. Just honest folks. I have always been pleased with their work.
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by RANDY.LANG2
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2026 -
Lynn Layton Chevrolet responded
Thank you for your wonderful review, Randy! We truly appreciate your kind words about Lynn Layton Chevrolet and our team. It's our goal to provide honest and reliable service to all our customers, and we’re glad to hear that you’ve always been pleased with your experience. We look forward to assisting you again in the future!
Sincerely,
The Lynn Layton Chevrolet Team
Service wa scream in and out very quick everyone was
friendly and very helpful hardly any down time I. Fact they got mine done early
friendly and very helpful hardly any down time I. Fact they got mine done early
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by none34
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2026 -
Lynn Layton Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that your service experience at Lynn Layton Chevrolet was quick and that our team was friendly and helpful. We always strive to provide timely service, and it's great to know we exceeded your expectations. Our team looks forward to seeing you again for your next visit!
Sincerely,
The Lynn Layton Chevrolet Team
Dalton is awesome.
Meet and exceeded all expectations. Great experience. Highly reccomended for all your car buying needs.
Meet and exceeded all expectations. Great experience. Highly reccomended for all your car buying needs.
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by justin.chris.sager
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2026 -
Lynn Layton Chevrolet responded
Thank you for your kind words, Justin! We’re thrilled to hear that your experience at Lynn Layton Chevrolet exceeded your expectations. Dalton truly appreciates your recommendation. We look forward to assisting you with all your car buying needs in the future!
Sincerely,
The Lynn Layton Chevrolet Team
I have found the Chevy dealership to be very helpful , I
would recommend them to anyone
would recommend them to anyone
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by cburkett1031
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Shawn Holmes
, Mike Adams, Wesley Reed, Wesley Reid
May 27, 2026 -
Lynn Layton Chevrolet responded
Thank you for your kind words! We are happy to hear that you found Lynn Layton Chevrolet helpful and that you would recommend us to others. We appreciate your support and look forward to assisting you again in the future!
Sincerely,
The Lynn Layton Chevrolet Team