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Robin Darby
Robin Darby at Lynn Layton Chevrolet

Robin Darby

Service Advisor

Lynn Layton Chevrolet

2416 Highway 31 S
Decatur, AL 35601

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4.7
16 Reviews
4.7

16 Reviews

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16 Reviews of Robin Darby

August 16, 2026

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Employee Rating

Service writer made appointment then two days after dropping off truck vehicle never touched. Would no answer phone or call back after leaving message. Could not tell me when vehicle would even be star More

by clarkfarmnathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jon Shelton

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Aug 16, 2026

Lynn Layton Chevrolet responded

Thank you for your feedback, Clark. We understand your frustration regarding the service experience you had with us at Lynn Layton Chevrolet. It’s concerning to hear that your vehicle was not attended to in a timely manner, and we appreciate you bringing this to our attention. Our team strives for high standards in customer service and would like the opportunity to address your concerns more thoroughly. Please feel free to contact us directly so we can assist you further. Thank you for your time. Sincerely, The Lynn Layton Chevrolet Team

August 14, 2026

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Excellent Service, parts Department, sales staff and customer service. Excellent Dealership overall and why I keep coming back to buy vehicles and service for them....... More

by hyoung42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Hampton

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Aug 14, 2026

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our service, parts department, and sales staff at Lynn Layton Chevrolet. It's fantastic to hear that you keep coming back for your vehicle needs. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

August 08, 2026

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I’ve been doing business with you all for years and I have never had the service like I had yesterday! I’m very pleased and I would like to thank the lady that assisted me with my service I’m very gratef More

by Macurry62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I hope this was the right lady she had blonde hair and very professional

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Aug 09, 2026

Lynn Layton Chevrolet responded

Thank you for sharing your experience and for your continued loyalty to Lynn Layton Chevrolet! It’s wonderful to hear that our service team provided such a positive experience. Your kind words and appreciation will certainly be shared with the staff who assisted you. We truly value your continued trust and look forward to welcoming you back in the future! Sincerely, The Lynn Layton Chevrolet Team

August 06, 2026

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I'm a service Manager at another dealership. We bring multiple vehicles to your facility a month. Always friendly. More

by bill.marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Armstrong, Barry Hampton

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Aug 07, 2026

Lynn Layton Chevrolet responded

Thank you for your kind words, Bill! We appreciate your continued partnership and are glad to hear that you find our team friendly. At Lynn Layton Chevrolet, we strive to provide excellent service to all our customers and partners. Looking forward to assisting you with your vehicles in the future! Sincerely, The Lynn Layton Chevrolet Team

July 30, 2026

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Really fast service and friendly service would definitely recommend these guy's thanks to Jon More

by brat.laster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Vanhoozer, Joe Finch, Chris Montano, Jon Shelton

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Jul 30, 2026

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced fast and friendly service at Lynn Layton Chevrolet. We appreciate your recommendation and hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

July 12, 2026

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Service team diagnosed and fixed my Silverado in a timely manner. Very satisfied with the customer support! More

by jtlwhelchel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 13, 2026

Lynn Layton Chevrolet responded

Grateful for you sharing this lovely experience with us! We’re happy to hear that our service team efficiently diagnosed and fixed your ChevroletSilverado. Your satisfaction is our priority, and we appreciate your acknowledgment of our customer support. We look forward to seeing you again at Lynn Layton Chevrolet! Sincerely, The Lynn Layton Chevrolet Team

July 07, 2026

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Great team to work with. I bought my truck new in 2021 from them, and have had good experiences getting serviced quickly and economically. More

by DWAYNEBTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Cosby, Joe Finch , Greg Cosby

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Jul 08, 2026

Lynn Layton Chevrolet responded

Thank you for your wonderful review, Dwayne! We are thrilled to hear that you've had great experiences with our team at Lynn Layton Chevrolet since purchasing your truck in 2021. It's our goal to provide quick and economical service, and we're glad to know we've met your expectations. We look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

July 06, 2026

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Everything was good I just thought you guys would at least clean my truck after $8,000+ spent More

by goriana1996
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 06, 2026

Lynn Layton Chevrolet responded

Thank you for your feedback. We appreciate your experience with us and understand your expectation for your truck's cleanliness after such a significant investment. We strive to maintain high standards at Lynn Layton Chevrolet and your comments will help us improve. If there's anything else you'd like to discuss, please feel free to reach out to us directly. Looking forward to serving you again! Sincerely, The Lynn Layton Chevrolet Team

June 28, 2026

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Robin Darby was a huge help to our family in this process. Very thankful for him and Lynn Layton Chevrolet! More

by kevin.s.newcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 28, 2026

Lynn Layton Chevrolet responded

Thank you for your kind words, Kevin! We’re thrilled to hear that Robin was able to assist your family during your experience at Lynn Layton Chevrolet. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, The Lynn Layton Chevrolet Team

June 28, 2026

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Employee Rating

Great dealership with superb service‼️ The best of the best all the way Decatur, Alabama More

by Wayway1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Vanhoozer, Joe Finch, Chris Montano, Jon Shelton

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Jun 28, 2026

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about Lynn Layton Chevrolet and our superb service. It’s great to hear that you had such a positive experience with us. We look forward to serving you again in Decatur, Alabama! Sincerely, The Lynn Layton Chevrolet Team

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