Luther Park Place Motor Cars

Jared did a great job getting me in on short notice, and ensuring the work we needed was taken care of. Was a great experience from start to finish! ensuring the work we needed was taken care of. Was a great experience from start to finish! More

Fantastic and easy to deal with. Sam was great best salesman i have ever done business. It was such a pleasure to do this deal salesman i have ever done business. It was such a pleasure to do this deal More

Everyone was polite and friendly, the service took a shorter time than expected, and the facilities were very clean. The added touch of washing my car was greatly appreciated. Thanks Chris and crew. shorter time than expected, and the facilities were very clean. The added touch of washing my car was greatly appreciated. Thanks Chris and crew. More

Demetrius and James Taylor were personable, professional and knowledgeable. They did an excellent job making sure we were delivered the X5 exactly the way we wanted it. and knowledgeable. They did an excellent job making sure we were delivered the X5 exactly the way we wanted it. More

Aaron was very professional, friendly, and stayed after hours to help us! Highly recommend him! He sold us exactly what we were looking for!😊Thank you! hours to help us! Highly recommend him! He sold us exactly what we were looking for!😊Thank you! More

Highly recommend. Great service. Friendly team. They always provide great customer service. The concierge pick up and drop off is top notch and the communication via text is very convenient for my busy always provide great customer service. The concierge pick up and drop off is top notch and the communication via text is very convenient for my busy schedule. More

Chris was very helpful, and the work was done in a professional and timely manner. I was very happy with the service and will continue to have my BMW worked on at Park Place BMW. professional and timely manner. I was very happy with the service and will continue to have my BMW worked on at Park Place BMW. More

I have purchased 2 VW cars and 2 BMWs in the last 5 years from various dealerships across the Twin Cities and now an Audi from Park Place in Rochester. I really wanted the car I purchased. That's never the b from various dealerships across the Twin Cities and now an Audi from Park Place in Rochester. I really wanted the car I purchased. That's never the best place to start I suppose, but that's the only reason I ended up purchasing a car from Park Place. Given that they sell all the brands I purchase I had hoped to develop a relationship with this dealer. There was no part of the process that went smoothly. Follow up by the salesman prior to the day of purchase, negotiating the price for both the car we wanted to purchase and our trade in, knowledge of the market, knowledge of the vehicle we were purchasing, time spent waiting around doing nothing, it was all frankly a disaster. Our salesman was a flake prior to our arriving with limited communication, apparently wanting to sell a car by text, forcing me to call the dealership to track him down (the phone range 8 times at the dealer and then it hung up on me, so I had to call the dealership back twice), he seemed inexperienced to the point I thought it might be his first week and in negotiating the price of the car seemed flustered and unable to function. He made untrue statements, contradicted himself, and did no research. As an example there was damage to the car he was unaware of, yet he claimed time and time again that it was included in pricing the vehicle. He seemed obsessed with what Kelly Blue Book was telling him instead of actually doing market research making him appear ignorant and lazy. We asked several times to speak to his GM, and he refused each time. We then waited 2 hours after agreeing to the price to meet with the finance manager, we just sat there doing nothing. We spent over 4 hours from when we walked in the door until we left with the car, when it could have been done in half the time. Again, I really wanted the car, the specific model and feature set were not widely available, and it's the only reason we didn't walk out. Our experience was so poor the salesmen literally said "This wasn't the best experience you've probably had," on our way out the door. I can't see a situation where I would possibly return. More

Luther Park Place Motor Cars provide an excellent used car buying experience. Extremely courteous and professional. Best used car buying experience to date. No pressure to buy service contract or extende car buying experience. Extremely courteous and professional. Best used car buying experience to date. No pressure to buy service contract or extended warranty. More

We took our Audi in to have the winter tires removed and the summer tires put on. The work was done in a timely manner and everyone was kind and courteous. the summer tires put on. The work was done in a timely manner and everyone was kind and courteous. More