Luther Brookdale Volkswagen - Service Center

Outstanding professional service. Courteous and respectful staff who keep you advised throughout the entire maintenance process. Courteous and respectful staff who keep you advised throughout the entire maintenance process. More

I was impressed witI was impressed with all the staff that stepped in to help me get my car home when my salesperson was out. And when things were missing or needed to be replaced, they had them ready fo that stepped in to help me get my car home when my salesperson was out. And when things were missing or needed to be replaced, they had them ready for me when I came in for service.h the stafff. More

No, Nope, No, Nope, No, Nope, No, Nope, No, Nope, No, Nope don’t do it. Nope don’t do it. More

Great service on my 2021 id4 which needed work on a recall on battery modules as well as a complicated software update. I was provided with an equivalent vehicle except it was brand new! My car came ba recall on battery modules as well as a complicated software update. I was provided with an equivalent vehicle except it was brand new! My car came back to me updated and performing great! My service coordinator kept me updated as it took several days. Great service. More

Tyler was an outstanding representative of your dealership. He took the time to inquire about my concerns with my car. Kept in communication on progress of service o car. He gave helpful sugges dealership. He took the time to inquire about my concerns with my car. Kept in communication on progress of service o car. He gave helpful suggestions. Was very knowledgeable and service oriented. Enjoyed the video of service being done on car. Do not lose Tyler. More

The manager was very kind and very understanding. When I had questions, he has been helping me understand the situation. When I had questions, he has been helping me understand the situation. More

Quick and easy. Dealership was clean and advisory was friendly and informative. Loved the feature of driving in and getting a quick alignment check. Will be back for Dealership was clean and advisory was friendly and informative. Loved the feature of driving in and getting a quick alignment check. Will be back for all my service needs. More

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The service department is careless, inconsiderate of others time and not trustworthy. I would not recommend going here ever! others time and not trustworthy. I would not recommend going here ever! More

The dealership overall has done an excellent job of providing me with the top quality service I need and expect. providing me with the top quality service I need and expect. More