Luther Brookdale Volkswagen

Steven Fischer is wonderful to work with. He made the purchasing experience easy and enjoyable. My only issue would be that the vehicle showed less the 30 miles to empty on the fuel when I He made the purchasing experience easy and enjoyable. My only issue would be that the vehicle showed less the 30 miles to empty on the fuel when I picked it up. I know it did go to the Luther studio for some rust prevention packages, but a little extra fuel would have been nice. Overall the experience was good. More

Talk about easy! I walked in wanting to trade my 2021 Atlas in for a 2024. I took it for a quick test drive and I knew this is the car I want!!! Stephanie was grea I walked in wanting to trade my 2021 Atlas in for a 2024. I took it for a quick test drive and I knew this is the car I want!!! Stephanie was great to work with and two and a half hours later I had a new car. Thank you Luther Brookdale Volkswagen!!! More

From arrival through service to departure the staff made me feel welcome, set both expected and hopeful timelines, and made clear how well service had gone. They also took stock of the car and my future dr me feel welcome, set both expected and hopeful timelines, and made clear how well service had gone. They also took stock of the car and my future driving plans, advising me on what needed to be done, what could wait, and how to combine service visits for both time and cost savings. You can't get that kind of service from a chain store service center. More

Excellent teamwork makes the experience here very smooth. They take care of all the details and follow up to be sure things are correct. They take care of all the details and follow up to be sure things are correct. More

Came in with no appointment with a dying battery. They took me right in and did a thorough job with the OEM battery, computer reset, vehicle inspection and car wash! They took me right in and did a thorough job with the OEM battery, computer reset, vehicle inspection and car wash! More

Luther Brookdale Volkswagen always provides solid, helpful service whenever my car needs maintenance or I have car questions. helpful service whenever my car needs maintenance or I have car questions. More

We received two key fobs, he handed me one of them and put the other one in the glove box - it wasn't until we got home that we noted the 2nd key fob was broken, and unusable. Don't mislead someone that put the other one in the glove box - it wasn't until we got home that we noted the 2nd key fob was broken, and unusable. Don't mislead someone that they are leaving with two working key fobs. Additionally, we went home with 1/4 tank of gas - and a frozen door, making it unusable all weekend as we couldn't get it open to put gas in. The service was 6 stars, above and beyond - got the door open, ensured it was working and scheduled our rust proofing that day so I didn't need to make a second trip back. This is the kind of customer service we are used to with Luther Dealerships - and why we return for purchasing cars. More

Great service and completed early. Excellent communication. The service technician sent a video of the brakes and tires with an excellent explanation. Excellent communication. The service technician sent a video of the brakes and tires with an excellent explanation. More

I was able to get my vehicle in and fixed up the day I called, I dropped it off and it was funny end of day. called, I dropped it off and it was funny end of day. More

We had a fabulous experience at Luther Brookdale Volkswagen. The staff went above and beyond to be sure all our needs were met and that we loved our new car! Volkswagen. The staff went above and beyond to be sure all our needs were met and that we loved our new car! More