
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
We requested an internet quote and received information immediately and a follow up to see if we had any questions. We never felt pressured and had all of our questions answered immediately. The first time immediately and a follow up to see if we had any questions. We never felt pressured and had all of our questions answered immediately. The first time we met Quinn in person was the day we went in to purchase our vehicle because we had received all the info we needed prior to making our decision via phone conversations and e-mail. We have a very busy life and the time we saved by not going around from dealer to dealer was priceless as well as hassle free. Brookdale Honda was amazing from request to financing (thanks Alex) to follow up. I wouls definitely recommend them and go back there myself when we are ready to purchase our next vehicle. More
I ended up visiting Brookdale Honda first on my list because of the prompt and useful email response I received from the online sale person. I had intended to also look at a KIA and a Mazda. Don, the sa because of the prompt and useful email response I received from the online sale person. I had intended to also look at a KIA and a Mazda. Don, the sales associate at Brookdale Honda, was polite and helpful but not the least bit pushy or aggressive. While I went to the dealer to look at the 2010 CRV, after a test drive of the Insight, I made the decision to purchase the hybrid. I was pleased with the fetures, the MPG, price and color choices. I really like this car. And I never visited the other dealerships. This is my third Honda. I think I will be a Honda driver for the rest of my life. More
We had an excellent experience at Brookdale Honda. We received great information, and there was no pressure to buy. Of course we did because the prices were so low. I'd recommend this place to family. Th received great information, and there was no pressure to buy. Of course we did because the prices were so low. I'd recommend this place to family. Thanks for making it an easy decision! More
I would recommend this dealership and sales consultant. He listened to my needs, was not pushy and was able to work with pricing in a way that I could afford my new vehicle. Also sales consultnt did not p He listened to my needs, was not pushy and was able to work with pricing in a way that I could afford my new vehicle. Also sales consultnt did not push his own agenda. Also business office was able to explain finance options. Also after the tranaction sent a thank you note and a box of cookies. What a nice and thoughtful touch. More
Brookdale Honda satisfies my every need. I have purchased automobiles at their facility for the past 20 years. They are very customer centric and when an problem arises the objective is to resolve purchased automobiles at their facility for the past 20 years. They are very customer centric and when an problem arises the objective is to resolve the issue in a win/win situation. I will continue to service and purchase my automobiles at Brookdale Honda due to the people. More
We had a wonderful experience...again. This is the 5th consecutive new Honda we've purchased from Brookdale Honda. Nash always makes our experirnce easy and efficient. This time we drove many other makes consecutive new Honda we've purchased from Brookdale Honda. Nash always makes our experirnce easy and efficient. This time we drove many other makes of cars and nothing matched the Accord in quality and price. More
I went in to Brookdale Honda to purchase my first ever new car. I was a little nervous and apprehensive. I had a wonderful experience there. Everyone had answers to my questions, and conducted themselve new car. I was a little nervous and apprehensive. I had a wonderful experience there. Everyone had answers to my questions, and conducted themselves with the highest professionalism. I will continue to refer people to them, as well as doing business with them for all of my car shopping needs. Thank you to all of the friendly folks at Brookdale Honda for making my purchase a fun and enjoyable experience. Your service was unparalleled. More
I would like to share my experience at Brookdale Honda. In Dec. '09 I stopped at Brookdale Honda to see what they might have for 2009 models and to check out the 2010 models. Mike O. was the salesman who In Dec. '09 I stopped at Brookdale Honda to see what they might have for 2009 models and to check out the 2010 models. Mike O. was the salesman who help me and he was very knowledgeable about the Honda line and I test drove an Accord. In addition to being knowledgeable I appreciated that there was no pressure to buy a vehicle. A week later I did purchase a 2010 Accord with Mike. In May 2010 I was back at Brookdale Honda with a dent at the base of the rear panel on the passenger side of my 2010 Accord and again I received supurb service. The general manager Jim H. at Brookdale Honda personally took care of my car. Jim lined up an Accord for me to use while the dent was removed and he made sure the car was perfect when I picked it up. Not only was the dent gone but my Accord was spotless. Thanks Jim for the great customer service that exceeded my expectations. My 2010 Honda is the 2nd Honda I've ownded and I purchased them both at Brookdale Honda. I recommended them to my parents and they leased an Accord at Brookdale Honda that they purchased at the end of their lease. It is the professionalism and customer service at Brookdale Honda that makes me a repeat customer! More
In January 2010, I bought a used 2004 Ford Explorer from Luther Brookdale Honda in Brooklyn Park, MN. The sales person, Lowell Suby, was great. He was very nice and fun to work with and helped me get a fa Luther Brookdale Honda in Brooklyn Park, MN. The sales person, Lowell Suby, was great. He was very nice and fun to work with and helped me get a fair price on the truck. The Ford I bought was (and still is) in mint condition, just beautiful, runs great, etc… After having the vehicle for a few weeks it started having some engine problems. Due to the engine problem being intermittent, I had to take the truck in a few times. When I dropped my truck off for service, I received a free-of-charge brand new loaner car. When I picked my truck up it was washed and running great. Jim Haertzen, the General Manager, called me personally to check-in on the issue I was having with my recently purchased truck. He worked with me directly to ensure the vehicle problems were resolved quickly. He personally made sure I was happy and that I had everything I needed during the time my truck was in for repairs. Jim went above and beyond to make sure I was taken care of. I highly recommend the Luther Brookdale Honda dealership to any and all persons looking to buy a vehicle from an excellent customer service oriented and high quality standard dealership. More
Luther Auto is like the Mafia. They are liars, rude and truly unprofessional. They are the Toyota management of Luther. Jim is the typical sales manager who lies and make promises that are not true. They truly unprofessional. They are the Toyota management of Luther. Jim is the typical sales manager who lies and make promises that are not true. They sell new and used but don't stand by their own words. STAY AWAY FROM THIS DEALERSHIP. You might think I am anger. YES I AM. WOULD you be if you had a car that does not work and they refuse to look at it or fix it because of the as is warranty, but stated that they would be fair to me if something happen. They are HORRIBLE. I MEAN HORRIBLE PEOPLE. Go to another HONDA Dealership to buy a car. PLEASE LISTEN TO ME. GO to another HONDA DEALERSHIP TO BUY A CAR. More