
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
The whole shopping experience was great. The relaxed approach and atmosphere made making a decision easy. I had no knowledge about the Crosstour until meeting with Dave and Benjamin. They were both fa approach and atmosphere made making a decision easy. I had no knowledge about the Crosstour until meeting with Dave and Benjamin. They were both fantastic and very helpful. I went from an Acura MDX, which was a fine car, to the Crosstour with concern about downgrading. I need not worry, the Crosstour is every bit the quality Honda vehicle I have grown to expect from Honda. The Honda financial arrangements that I made were easy and that portion of the dealership staff were excellent. All in all, a great experience. More
Jon tearle turned my skeptical attitude of luther honda Jon tearle turned my skeptical attitude of luther honda around by his pleasant attitude and his professional approach to my situation.He focuse Jon tearle turned my skeptical attitude of luther honda around by his pleasant attitude and his professional approach to my situation.He focused in on my situation and took charge by showing me how i could solve all of my personal auto needs. Ben in finance also went the distance to make my shopping adventure extremely pleasant. i just feel very good about the whole experience and i want to say thanks. More
I am pleased with the knowlege of the staff. They were very helpful to me in finding the deal that worked best for my situation. They were very thourough in explaining the car and all of its features. I h very helpful to me in finding the deal that worked best for my situation. They were very thourough in explaining the car and all of its features. I had a very good car purchasing experience at Brookdale Honda. More
I had brought my Ridgeline in for service and while waiting, decided to find out more about the Honda Sale Event with low interest being offered at the dealership. Mike did an excellent job explaining waiting, decided to find out more about the Honda Sale Event with low interest being offered at the dealership. Mike did an excellent job explaining the program and in a short time we found outselves the proud owner of a 2010 Ridgeline (just like our other one only better) The expereience was excellent and we would encourage others to check it out for themselves. From sales to service, these guys are excelent. More
Overall the dealership staff were friendly and helpful. After coming back from lunch our sales consultant was tied up and another person from the clerical dept. came out of now where and helped us out unti After coming back from lunch our sales consultant was tied up and another person from the clerical dept. came out of now where and helped us out until Ryan was able to meet with us. The sales department knew we were shopping around and that we were ready to buy, but didn't want to mess around over trade in price. The value offered was a very fair price for the vehicle, condition, and miles on it. More
I just bought a Honda Pilot from Brookdale Honda and I have to say I was treated very well by my salesperson and the business manager. The price of the new vehicle was good and I received a fair price on have to say I was treated very well by my salesperson and the business manager. The price of the new vehicle was good and I received a fair price on my trade in. I did not feel pressured to purchase or to add on extra things. Prior to my visiting the dealership for a test drive I had received information including pricing via e-mail that allowed me to compare and research so I felt comfortable with the vehicle and the pricing before I walked in. More
Although Chelsea was relatively new as a sales person, she worked very hard to get all of our concerns answered and responded quicker to our proposals. Their prices on used acrs are fixed - but reasonabl she worked very hard to get all of our concerns answered and responded quicker to our proposals. Their prices on used acrs are fixed - but reasonable - but they were very fair on the negotiatin on our trade-in. Also some very nice perks after the purchase. Highly recommended. More
We originally communicated with Brookdale Honda via the internet. We received a quick return phone call and prompt service after our inquiry. Our salesperson, Ryan, was very friendly, honest, helpful, pr internet. We received a quick return phone call and prompt service after our inquiry. Our salesperson, Ryan, was very friendly, honest, helpful, professional, available, and great to work with. We never felt pressured which we really appreciated. This was the easiest car buying experience we have had! More
Working with Dave Mix was great! He answered all my questions and took some time to show me all the available Honda Pilot within my price range. Due to my bad credit, I did not get the best rate( rate questions and took some time to show me all the available Honda Pilot within my price range. Due to my bad credit, I did not get the best rate( rate too high! ). But, I needed a bigger vehicle for my family. So I traded in my Honda CRV- Dealer offered me very low trade in and I was disappointed. Anyway, Alex managed to find financing through American Honda Financing and the rate was very high due to my bad credit. Dave did stay in constant communication throughout the whole process even thought it took several hours to complete. Overall, I got a nice Honda Pilot but feel the whole buying process was really exhausting and the wait was very long! I will bring my car in for oil change.. More
Ryan was friendly, yet professional, helping my husband and I get our deal done in the shortest amount of time, yet answering our questions and addressing our concerns. When there was a minor problem a fe and I get our deal done in the shortest amount of time, yet answering our questions and addressing our concerns. When there was a minor problem a few days after our purchase, a quick phone call to Ryan got the problem addressed and corrected in a short amount of time. We felt no pressure and that is HUGE for my husband and I. Ryan knew exactly how to handle us and for that reason, we will recommend him and Luther to friends and family as well as return when in the market for another vehicle. Thanks for the great customer service! More