
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
A large, clean Honda dealership. Went to purchase a new car for our daughters and had a disappointing experience, even though I’ve purchased two other new Hondas from this dealership Went to purchase a new car for our daughters and had a disappointing experience, even though I’ve purchased two other new Hondas from this dealership. Sales person was rude/condescending. I put money down on a Friday evening and made an appointment to come back on Saturday at 2 PM so that I wouldn’t make the sales staff stay late on a Friday, but when I got there, no one was ready to help me and I had to wait over two hours before someone was ready to do the paperwork for us on a cash deal. The brand new Honda had some type of dirt/mud on the underside of all four doors, and when I asked for that to be cleaned off the sales person was very irritated. So many more examples that I could give from that day. Ugh. Wanted the car buying experience for our 18 year olds to be a good one and this was not a good example of that due to the sales person. More
We knew Aaron and mentioned that we were looking for a vehicle and what our requirements were. He knew of one that had exactly what we wanted. He was able to get us in for a test drive at our earliest con vehicle and what our requirements were. He knew of one that had exactly what we wanted. He was able to get us in for a test drive at our earliest convenience. We loved the car and bought it that night. Brad in finance was very helpful working with us to get all the paperwork in order. More
I do not care for the up selling that you receive when you check in with youR car. I had specific things that I wanted, and I was told that I needed a number additional services there were not needed, but you check in with youR car. I had specific things that I wanted, and I was told that I needed a number additional services there were not needed, but it more than doubled the cost. More