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Luther Brookdale Honda
Brooklyn Center, MN
6,464 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,464 Reviews of Luther Brookdale Honda
May 28, 2021
The last two times I’ve went to Brookdale Honda I have been disappointed. The first time they neglected to order parts for my air conditioner. The second time they tried to tell me my cab filter needed to been disappointed. The first time they neglected to order parts for my air conditioner. The second time they tried to tell me my cab filter needed to be changed. I had just changed it. Plus they prematurely changed my serpentine belt. I have went to this Honda dealer for many years because I trusted them. I am now considering going else where. More
by rocksted1956
Verified CustomerEmployees Worked With
Ally Bisset, Cy Bongiovanni
May 28, 2021
Nice & prompt service. The staff was courteous & attentive. They made suggestions for service based on the mileage milestones. I was offered a rental car option but didn’t need it. It’s a nice featu attentive. They made suggestions for service based on the mileage milestones. I was offered a rental car option but didn’t need it. It’s a nice feature though. More
by WEDDINLA
Employees Worked With
Marlin Haney, Jeff Fernholz, Ally Bisset, Cy Bongiovanni, Charlie Chang, Chad Boyce, James Pinc, Justin Fenster, Alex Bear, Danielle Garth
May 28, 2021
Great service! I let the employee know I had to leave at a certain time and he made sure I was done early!! Best experience for an oil change & tire rotation ever!! a certain time and he made sure I was done early!! Best experience for an oil change & tire rotation ever!! More
by Jodifrommn
Employees Worked With
Alex Bear
May 28, 2021
The folks over at Luther Brookdale Honda were great to work with. I travel for work and I leave for days on end. I had a car I was trading in, but it needed some fixes prior to this. It took nearly a mont work with. I travel for work and I leave for days on end. I had a car I was trading in, but it needed some fixes prior to this. It took nearly a month with my hectic schedule to get everything in place, but Hannah from sales was patient and understanding. I found a 2018 Accord Ex-L 2.0 that had all the features I wanted at an amazing price in this market. They gave me a fair trade and we were able to get me in the new car I wanted. Great people, great deals, and a stress free environment. Cannot recommend them enough. They have earned a repeat customer. More
by ACCORDing2Cody
Employees Worked With
Hannah Williams
May 27, 2021
Very pleasant surroundings and all staff appear to be very helpful and knowledgeable. All questions answered and efforts to provide the best possible trade in value and price of the new car were made. very helpful and knowledgeable. All questions answered and efforts to provide the best possible trade in value and price of the new car were made. More
by jon.tearle0
Employees Worked With
Jon Tearle, Ashley Parmer
May 27, 2021
The only complaint in the whole process is having to fill out the online survey and rating review. It seems to be ridiculous to ask about the time spent at the dealer when I have to spend my precious time wi out the online survey and rating review. It seems to be ridiculous to ask about the time spent at the dealer when I have to spend my precious time with an online questionaire. More
by DIRTYMIRK
Employees Worked With
Chad Boyce
May 27, 2021
We enjoyed working with Aaron Neely. Communication We enjoyed working with Aaron Neely. Communication 10/10 Prompt 10/10 Knowledgeable 10/10 Personable and friendly 10/10 Well spoken 10/10 Effic We enjoyed working with Aaron Neely. Communication 10/10 Prompt 10/10 Knowledgeable 10/10 Personable and friendly 10/10 Well spoken 10/10 Efficient with transaction and closure 10/10 Read the client well. 10/10 We had been car shopping to about 7 other dealerships. Among these sales person interaction we had chuckling and chatty Dan, BS Bob and no car Niki, a complete waste of a visit. Also they kept texting and calling after we told them we weren’t interested. I got one followup email from Aaron about our interest and one confirmation Text/email for our appointment Aaron works smart, hard and values our time. We will work with Aaron again when the opportunity arises! We also really enjoyed the efficiency of Adam Peterson, finance dept. Thank you Aaron and Adam! More
by ellebauer
Employees Worked With
Adam Peterson, Aaron Neely
May 27, 2021
Luther Honda is easy to deal with, always fair and does a good job! That’s why I own 2! Honda vehicles foe the last 7 years. good job! That’s why I own 2! Honda vehicles foe the last 7 years. More
by MILLEROVI
Employees Worked With
Lucas Smith, Ashley Parmer, Ally Bisset, Cy Bongiovanni, Pao Xiong, Charlie Chang
May 26, 2021
I was treated very nicely by everyone I came in contact with. The reason why I gave a low score is because they didn’t actually fix the problem. with. The reason why I gave a low score is because they didn’t actually fix the problem. More
by GREYBLADE1
Employees Worked With
Chad Boyce
May 26, 2021
Joe was so helpful and knowledgeable before, during and after our purchase. We know we can call him anytime with questions or concerns. We appreciate Joe a lot! after our purchase. We know we can call him anytime with questions or concerns. We appreciate Joe a lot! More
by DANA.TUTLAND
Employees Worked With
Joe Haertzen
