
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
I went in to get tires, which the dealership recommended, was quoted as a wait time 4 hours, 9 am I guess I’ll wait. The actual time wax 5 hours, I had to go ask the rep if my car was done. She said yeah I w was quoted as a wait time 4 hours, 9 am I guess I’ll wait. The actual time wax 5 hours, I had to go ask the rep if my car was done. She said yeah I was just finishing up. To me if you quote something it should be quote. Although the did not have my tires there, I had no idea it was going to be that long. More
My service appt went smoothly, & my service advisor was very helpful. The appt was finished earlier than I expected. This location has a very nice lounge. very helpful. The appt was finished earlier than I expected. This location has a very nice lounge. More
While I was expecting to wait at the dealership during the service work, the technician explained that it may take a bit longer to complete the work as they were a bit backed up. I was given a loaner car the service work, the technician explained that it may take a bit longer to complete the work as they were a bit backed up. I was given a loaner car and then later that afternoon my vehicle was ready. It was a good experience. More
Great service! Timely and thorough. John took extra time to show me the new system that reads plates and measures tire tread. Inspection was high quality and identified additional needed maintenance. Photos to show me the new system that reads plates and measures tire tread. Inspection was high quality and identified additional needed maintenance. Photos of the issue made the decision easy. More
good place. helpful. accommodating. good coffee. friendly. I've brought my car here ever since the day i bought it. good service. good record keeping friendly. I've brought my car here ever since the day i bought it. good service. good record keeping More
We really liked David, the sales person. We would have liked to have gotten a better deal on my trade in. Since we were traveling a couple hours to get the truck I felt we weren’t able to negotiate on tr liked to have gotten a better deal on my trade in. Since we were traveling a couple hours to get the truck I felt we weren’t able to negotiate on trade price. More
I feel they are honest and do the work well. If there are any concerns, they have been very accommodating about rechecking at no charge and offering loaner vehicles. any concerns, they have been very accommodating about rechecking at no charge and offering loaner vehicles. More