Luther Brookdale Honda

Appointment was to be scheduled week after sale. Took longer than expected to get scheduled for apointment repair. Recieved call vehicle was ready, mile from dealership recieved another call stating vehi longer than expected to get scheduled for apointment repair. Recieved call vehicle was ready, mile from dealership recieved another call stating vehickle was not ready and had to wait More

I made an appointment for a recall. The staff were very friendly. After waiting for an hour and a half I was told they didn’t have the part. I wish they would have told me before hand that they didn’t ha friendly. After waiting for an hour and a half I was told they didn’t have the part. I wish they would have told me before hand that they didn’t have the part so I wouldn’t have had to waste half of my Saturday. More

Wasn't my best oil change. Bad taste when I first entered to driving away. Also completed online review and responded to email already that I was sent. entered to driving away. Also completed online review and responded to email already that I was sent. More

Chad was excellent at communication and keeping me up to date as far as the progress on my repair work. Top shelf service and workmanship. Thank you! date as far as the progress on my repair work. Top shelf service and workmanship. Thank you! More

They do not do the work they document they completed, and over charge without explanation. 2 visits a week apart, and the multipoint inspection is a joke. They just check it off. “Shop Supplies” is their over charge without explanation. 2 visits a week apart, and the multipoint inspection is a joke. They just check it off. “Shop Supplies” is their scam. More

Really great service. Clean environment. Friendly service. And very fast. I can't say one thing I'd would improv on if I were you. service. And very fast. I can't say one thing I'd would improv on if I were you. More

My recall fuel pump was installed improperly and I had to return to get it fixed. I was not happy that I had to spend time to come back. return to get it fixed. I was not happy that I had to spend time to come back. More

Great service! Birdy was on the ball and kept me constantly updated via calls and texts. The whole team handled my out of state registration with ease. I appreciated the team’s willingness to follo constantly updated via calls and texts. The whole team handled my out of state registration with ease. I appreciated the team’s willingness to follow up with other colleagues and get back to me if they didn’t know an answer rather than pretending they did. I felt very comfortable dealing with the whole team. Highly recommend. More

Great service I really appreciate it they did a great job always friendly and willing to help. I know anytime I go I’ll get the best possible service. always friendly and willing to help. I know anytime I go I’ll get the best possible service. More

Good service and communication. Marwan is the bomb. LOVE our truck. Service issue handled promptly and with with flexibility. Would recommend. Thank you all. Fin. our truck. Service issue handled promptly and with with flexibility. Would recommend. Thank you all. Fin. More