
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Our 2022 CRV had less than 15000 miles. Took in for tire rotation and it began to shake. Made an appointment for a Saturday morning and service guy didn’t even look at it. He said that w Took in for tire rotation and it began to shake. Made an appointment for a Saturday morning and service guy didn’t even look at it. He said that was how it is when the original tires are of such poor quality. Set up another appointment so someone would actually look at the situation. We were assured our problem would be resolved at no cost. They decided to do a minor alignment at a cost to us if $150. The problem still exists. It seems the original tires are soft and of poor quality so the car feels comfortable when driving it off the lot. We are not happy Honda customers any longer. More
Great car service - friendly and helpful staff. Their waiting area is wonderful if you need to wait while your car is being serviced. There’s free coffee, wifi, and a TV. Their waiting area is wonderful if you need to wait while your car is being serviced. There’s free coffee, wifi, and a TV. More
Cy saved my life the day I went to brookdale Honda . I almost got ran over by a Honda Pilot , and he jumped out and moved me right before my life was taken . This man is no man, he is a hero. 10/10 woul I almost got ran over by a Honda Pilot , and he jumped out and moved me right before my life was taken . This man is no man, he is a hero. 10/10 would recommend Cy. Also he’s Italian . More
Chad was knowledgeable about the cars at Honda and he answered all my questions so well. He really knows cars so conversation was easy and enjoyable answered all my questions so well. He really knows cars so conversation was easy and enjoyable More
Alex Bear is simply amazing! He consistently goes above and beyond to keep my wives van on the road. He will bend over backward to make sure our extended warranty is covering eve He consistently goes above and beyond to keep my wives van on the road. He will bend over backward to make sure our extended warranty is covering everything. Thank you. Give him a raise. More
This salesman and finance manager cheated us by changing the numbers to over charged us $799+tax without letting us know. We discovered the next day after we got home and I argued with the salesman and man the numbers to over charged us $799+tax without letting us know. We discovered the next day after we got home and I argued with the salesman and manager for hours, they finally agreed to refund me $503, not $799+tax=$851. I am still trying to fight for the remaining $350 that they owe us. Very unethical business practices, if not illegal. More
This salesman and finance manager cheated us by changing the numbers to over charged us $799+tax without letting us know. We discovered the next day after we got home and I argued with the salesman and man the numbers to over charged us $799+tax without letting us know. We discovered the next day after we got home and I argued with the salesman and manager for hours, they finally agreed to refund me $503, not $799+tax=$851. I am still trying to fight for the remaining $350 that they owe us. Very unethical business practices, if not illegal. More
Best buying experience we have ever had. Aaron understood what I wanted and delivered. I asked other Honda dealerships and they would not help. They told me to keep calling back. Aaron went Aaron understood what I wanted and delivered. I asked other Honda dealerships and they would not help. They told me to keep calling back. Aaron went the extra mile and we couldn’t be happier. Thanks for valuing us! More