
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
This is my third vehicle purchased at Luther. I find it easy to deal with them They are courteous and are helpful through the entire process I find it easy to deal with them They are courteous and are helpful through the entire process More
John Jelle was excellent to work with. Very knowledgeable. Was interested in getting my pilot fixed and exceeded my expectations. Thank you John Jelle! Very knowledgeable. Was interested in getting my pilot fixed and exceeded my expectations. Thank you John Jelle! More
Excellent service from the sales department. We couldn't be happier with our vehicle purchase and will definitely visit again for our next car. Abbes K. was great and answered all our questions We couldn't be happier with our vehicle purchase and will definitely visit again for our next car. Abbes K. was great and answered all our questions and made our car buying experience enjoyable. More
It was agreed that the car mat would be prepared for me on the day of the car purchase, but after paying the money, they told me that the car mat should be ordered? It's been two weeks now and still no new on the day of the car purchase, but after paying the money, they told me that the car mat should be ordered? It's been two weeks now and still no news?You should tell me that the car mat is not in stock when i pay the money! I don't need to spend this money. More
I'm pretty upset with this dealership right now. I went to file a claim with assurant (basically a tire insurance that I purchased through the dealership when I bought the vehicle) & the website tol I went to file a claim with assurant (basically a tire insurance that I purchased through the dealership when I bought the vehicle) & the website told me I have to contact dealership first to make sure that's not under warranty. I tried to call the dealership- the first guy tried to transfer me & hung up, then I got the same guy again & he transferred me to service- who said that's not who I'm supposed to talk to so she transferred me to finance- where the phone rang 50 times (not even kidding) before someone answered & said they actually didn't even know who I'm supposed to talk to so they took my name & number & said they would have someone contact me. 2 HOURS LATER after I went & had the tire fixed myself, someone finally called. Zero help. Also- When I look up a preferred repair place on Assurant, the nearest place is almost 20 miles away... I wish I would've known this before. I'm really disappointed. More