
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
The facility was clean and comfortable. The service was timely and accurate with what I had been told for costs and length of service repair. Employees were friendly and helpful. timely and accurate with what I had been told for costs and length of service repair. Employees were friendly and helpful. More
The oil change package I purchased was to include a The oil change package I purchased was to include a deluxe car wash. When informed the oil change was done I paid for it and went outside to pick up The oil change package I purchased was to include a deluxe car wash. When informed the oil change was done I paid for it and went outside to pick up my car. The car had not been washed and when I went back inside to ask the lady about it she said oh it was too cold to wash it. She should have informed me at checkout, apologized for my inconvenience, and at that time assured me I could return for said car wash at a later date More
We are repeat buyers and the service was just as excellent as it was for our first purchase. We purchased our vehicle over the phone and via email. It was quick and easy. We were well taken care of excellent as it was for our first purchase. We purchased our vehicle over the phone and via email. It was quick and easy. We were well taken care of. More
Have to take my car for the same issue (leaking air on a passenger front tire) 4 times so far every time they told me than they never found any leaks but still getting the tire pressure sensor on after the passenger front tire) 4 times so far every time they told me than they never found any leaks but still getting the tire pressure sensor on after they check it the last time finally fixed but it was because I spoke with the manager in charge and explained the situation, bad move because now the charge me to fixed, I bought the tires there, I do the oil change there and after 4 times to bring my car for the same unissued I thought will be under the warranty, but anyways. Every time then I took my car for service they washed well not this time again bad move to complain with the manager, not only that but the customer rep who give me my keys and charge me was an ash……. He never show me where my car was parked and his Fu….ing attitude a well not sure if you really goin to do something or will getting worse next time than I need to take the car for service because my feedback. You may don’t care about customer feedback but only their money, More