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Lugoff Ford

Lugoff, SC

4.4
698 Reviews

979 US-1

Lugoff, SC

29078

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698 Reviews of Lugoff Ford

August 08, 2016

New car Casey Morse was very attent and made everything on her hands to exceed our desire to have a new car. A recommendation for the financing- be more speci More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Morse
July 19, 2016

Horrible Service Department - Don't Go My wife went 7-11 for a scheduled 0800 hr appt. to correct the recalled airbags. By 1030 AM the car had not been called. Other customers had been call More

by lugoffmustang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ethan Whitehead, Jamie Faulkenberry
Aug 09, 2016 -

Lugoff Ford responded

We have contacted this customer and have picked up the car and did the recall for them. This issue was the parts were not in stock for the recall and the recall part is vin specific Customer has been satisfied with the repair and the way we handled their issue since the problem arose. Thank you for letting us handle this for you.

July 01, 2016

Lugoff Ford was terrific Lugoff Ford was a great car buying experience. Baker was a terrific sales person. Very patient, no pressure sales. Everyone from Chris to Joe were gre More

by Jordank1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baker Watts
June 20, 2016

Bought a car I had a really good experience buying a car here from Joe. I hate going to dealers but he made me feel right at home. He was very knowledgeable and fr More

by Aaron Bodine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph DePasquale
June 16, 2016

Great overall Baker was especially helpful in making sure we were happy with our car and also the price we were looking for. I really feel she had our best interest More

by Michael Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baker Watts
June 13, 2016

I left happy!! I went to Lugoff Ford with the intention of just looking. I ended up leaving happy. I got the vehicle I wanted along with the payments I wanted as wel More

by cargyrl32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scott, Deon Gridine, Richard Andrews, Tommy Love Davis
June 08, 2016

Car service I called about an oil change and too my car in the car was serviced and the person helping me was so helpful and polite. My service was done in a tim More

by Grammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Faulkenberry
June 08, 2016

Thanks Ethan and the service techs I highly recommend asking for Ethan Whitehead when you go for service at Lugoff Ford. He conscientiously oversees the service process with a high leve More

by maggiebw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Whitehead
June 07, 2016

Excellent service!!! Jamie helped us pick the service with the most bang for the buck. He was very knowledgeable about our vehicle and what the service intervals should be More

by Russellc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Faulkenberry
May 24, 2016

Disappointed They kept me waiting for two weeks. I went to another dealership and finished my financing and paperwork in four hours. They could not help me whatsoe More

by Championship Driving School
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Hagan
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