Low Book Sales

James was great in helping us find the perfect car. It was our first time buying a brand new car and the whole payment thing was kinda scary. James put us at ease with his friendliness and knowledge of wh was our first time buying a brand new car and the whole payment thing was kinda scary. James put us at ease with his friendliness and knowledge of whats available to us. He gave us several options to choose from and worked with us to get into the car we wanted. More

Went in their earlier this week and mostly worked with the general manager, Dave, who was a real nice, "understanding of my stress" type of guy. I told him more than once that I didn't want to have a hig the general manager, Dave, who was a real nice, "understanding of my stress" type of guy. I told him more than once that I didn't want to have a high payment so they took what I said and doubled it to make it easier for me. And then, when I told them I wanted a zero down payment they said it would be $1,000...so I told them I want to do $500. They asked about my van, I said I could use it in as a trade-in and they said it would knock the down payment to $500...but it didn't (still stayed at $1,000). I paid the $500 and then they wanted another $500 within 1-2 days and they kindly kept my van I had just signed over to them. I found out all of this sweet news after signing over everything. All-in-all they are very caring guys...until you start signing papers. The dishonesty came out and they screwed me. I'm SO HAPPY my deal was canceled because I was 1099 instead of W-2 (they even asked me to lie to capital one and change my 1099 commissions to an hourly W-2 wage). You have no idea how much weight was off my shoulders when I found out the deal couldn't be done. I wasn't going to lie to capital one and try and change my wages. I learned that you always ask first and make sure they have it in writing to how you want the deal done, otherwise they'll stick it to you and could care less about how your bills and pocketbook look like at the end of the month, they only care about theirs. More

Scott was a very friendly salesman. I felt he went above and beyond to help us get financed for a car. Anthony had just gotten to work and put everything else aside to get our financing done so we could be and beyond to help us get financed for a car. Anthony had just gotten to work and put everything else aside to get our financing done so we could be on our way. I would recommend Low Book Sales to anyone I know who is looking for a car. I am actually looking forward to dealing with them again. Debby Beard More

I went to trade in my previous car and upgrade to a newer vehicle. I walkd in the front door and I saw a sales man, he was with a customer and he gave me eye contact and I asked if there is someone who can h vehicle. I walkd in the front door and I saw a sales man, he was with a customer and he gave me eye contact and I asked if there is someone who can help me, he asked the customer who he was with to excuse him for a minute and he said yes let me get someone for you. He directed another salesperson to help me. They were friendly and understood what my demands were. When I had questions they explained it to me so I would understand. They were compasionate and understanding when I had questions. They even helped me pick out a car for my needs. I appreciate the hard work they did. More

I had a very positive experience, my daugther was right when she took me to your place, I like the car, I do not have it but Paul called me to let me know everything is ok. Thank you so much! when she took me to your place, I like the car, I do not have it but Paul called me to let me know everything is ok. Thank you so much! More

The reason I give the ratings I do. First I actually qualified for more money at a lower interest rate through carmax, but they didn't have the right car to fit my needs. So I did buy one from your comp qualified for more money at a lower interest rate through carmax, but they didn't have the right car to fit my needs. So I did buy one from your company. The first expedition I signed the paper work for needed some work, and I was told that it would be done by friday because I needed it to go to work (I work in the oilfield out of town). On friday I got a text saying it wouldn't be done until wed of the following week. So I went to the dealership and picked out a different expedition. I drove it for 2 days and the check engine light came on. I took it in on mon 9/26 they told me it would be at least a week before I would get it back. I asked my salesman to try to get me back in the other expedition. He told me that I didn't actually qualify for that one, but he would try to find something else for me. After 2 days I didn't hear from him, so I just sent him a text that I will keep this one. I plan on driving it and paying it off soon to build my credit so i can go elsewhere to buy a vehicle. The amount that the salesman told me I could get qualified for was half that of carmax, they just didn't have a selection of 4 wheel drives. More

My wife and I have been looking at new and used cars for awhile. We came across this dealership and they happened to have what we were looking for. But then when we met them everything just got better. the awhile. We came across this dealership and they happened to have what we were looking for. But then when we met them everything just got better. the salesman was awesome, the finance guy Paul worked with us and bent whatever he could bend to make the deal work. They are awesome and I highly recommend them. More

very freindly staff did everything they could to get us in suv would highly recomend thanks low book staff will comback to buy from again in suv would highly recomend thanks low book staff will comback to buy from again More

Tommy Gonzales was extremely professional in selling me a great used car. Brian was very helpful in sealing the deal. Kudos to him. Justin assisted me with getting the CD player that was promised me after th great used car. Brian was very helpful in sealing the deal. Kudos to him. Justin assisted me with getting the CD player that was promised me after the sale. Melissa was instrumental in making sure that those additional options were installed on said car and that she was extremely professional in the process. Thank you Low Book Sales!!! Kevin J. Tumia More

We just recently purchased a vehicle from Low Book Sales and were very pleased with the customer service we received from all of the employees. They went above and beyond to make us happy with the car we pu and were very pleased with the customer service we received from all of the employees. They went above and beyond to make us happy with the car we purchased. Tyler was such an awesome salesman to work with! We would definitely purchase from Low Book again and refer our friends and family!! Great, great experience! More