Louisville Chrysler Jeep Dodge Ram
Louisville, KY
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414 Reviews of Louisville Chrysler Jeep Dodge Ram
We LOVE our new truck! We had one of the best sales experiences with Greg Brinley. He's a down to earth guy with integrity and honesty. He made the car shopping process We had one of the best sales experiences with Greg Brinley. He's a down to earth guy with integrity and honesty. He made the car shopping process easy and did his best to make it quick. I would definitely recommend Sam Swope as they got the best rate and payment for us, even after shopping around for weeks for the truck we wanted. I would highly recommend Sam Swope and especially Greg Brinley. Greg even met us on his day off to help us with our decision. More
Love my new car !! Jessica made the process quick and easy ! Love my new jeep ! She was very knowledgeable and honest with me ! Will definitely recommend this dealershi Jessica made the process quick and easy ! Love my new jeep ! She was very knowledgeable and honest with me ! Will definitely recommend this dealership to anyone looking to buy More
2015 Ram 1500 Purchase A wonderful experience from start to finish. The easiest car buying experience I've ever had. Cary Luker (sales) was superb in facilitating the proces A wonderful experience from start to finish. The easiest car buying experience I've ever had. Cary Luker (sales) was superb in facilitating the process. Cary is extremely knowledgeable about his product line, which adds value. Fair pricing from the start, which was greatly appreciated. Duncan Riddle - Business Manager - was prepared, efficient and knowledgeable as well when it came "signing" time. I highly recommend this team of true professionals. They're doing it the RIGHT way! Thanks you! More
They sold me a different car. Dishonesty at its finest. In order to make a quick sale, this dealership found me a vehicle at another location and would have it brought to Sam Swope Dixie location. I put a d In order to make a quick sale, this dealership found me a vehicle at another location and would have it brought to Sam Swope Dixie location. I put a deposit on the vehicle that was discussed. The vehicle arrived a short time later and I picked it up. When I got home I noticed some things that didn't seem right. When I questioned the sales person, Jessica Stevenson, she spoke down to me. She did state that my vehicle had been sold already, but that she was able to find one and had to have some things added so it would be comparable. When I continued to question these items that were snuck in, I was again belittled and basically told that all had been done correctly. Oh, but It had not, only half of the option package I though I was getting was added, and lets not forget I was never informed I was sold a different car. I took my extreme frusteration to the GM Bradley Kendall (who was very nice) offered to fix the car, or buy it back. After giving it a day to think I allowed the dealer to fix it, and said they should reimburse me for the option (which I now wish I had made them get me the actual car I purchased). But it took quite a while to get the GM to call back. I even went so far as to locate his boss, Cary Donovan, and email him my frustration... but I haven't heard anything. I was also promised that I would not be contacted by my origional Sales person, Jessica (the origional deceiver), but as it just so happens, the GM did not speak to her. She called me having no idea there was an issue. I guess that Sam Swope is completely fine with dishonesty and this is how they do business. So here I am a broke single mom with a brand new car.. that has after market parts, and the entire engine has ben removed and changed in order to make it a car I had been promised ..... Completely disgusted and frustrated. A zero rating isnt low enough. More
Fantastic This was my first time going on to a lot to buy a car and Cary took really good care of me! Will defenitly recommend this place to anyone looking for This was my first time going on to a lot to buy a car and Cary took really good care of me! Will defenitly recommend this place to anyone looking for a car! More
Awesome!!! I would definitely recommend Sam Swope to anyone looking for a great experience while shopping for a new or used vehicle. Mark Mason did a wonderful j I would definitely recommend Sam Swope to anyone looking for a great experience while shopping for a new or used vehicle. Mark Mason did a wonderful job of making sure I got a great deal on a nice car. He and Corey Wilson worked together and got me in a 2015 model. Mark kept me comfortable and at ease during the whole process. Thanks to the customer service I received, I will definitely return for my next car. More
One Stop Car Buying Experience I needed to replace a truck as I retired from painting and this dealership got it done quickly in half a day. The folks that worked with me were very I needed to replace a truck as I retired from painting and this dealership got it done quickly in half a day. The folks that worked with me were very professional the whole time and worked hard to get me the best deal. More
Great experience. Our sales person was Cary Luker and he went out of his way to find the exact vehicle that I wanted. Everyone was very helpful and very patient with m Our sales person was Cary Luker and he went out of his way to find the exact vehicle that I wanted. Everyone was very helpful and very patient with me when I could not decide exactly what I wanted. More
Went in for an oil change left with a new Chrysler 200 I first met Mr. Mason in the service department he was personable, and knowledgeable. He stood behind his promises. Scope automotive has great asset i I first met Mr. Mason in the service department he was personable, and knowledgeable. He stood behind his promises. Scope automotive has great asset inMr.Mason, I was waiting on them finishing my oil change and decided to walk around the yard . Mark asked me if I was looking for something in particular. I told him I wanted to downsize from the Durango. We started talking about cars and he mentioned the 200 . I must say that Mark is a great salesperson. He never pressured me and even went to another lot to get the car for me to see. Mark worked up the numbers and we came to a consensus that the 200 was for me . My experience at Swope was very pleasant and hassle free . My sales person and the finance guy (Duncan Riddle) were a breath of fresh air Because of my Mason's care and attention . I will continue to patronize this Dealership. More
Amazing work You guys did an awesome job thank you so much! I would choose you over everyone. Keep up the good work and drive on!!! Thanks You guys did an awesome job thank you so much! I would choose you over everyone. Keep up the good work and drive on!!! Thanks More