Louisville Chrysler Jeep Dodge Ram

My new Jeep Compass was the first at I went through the buyin process with. I was worried I would not know what to do or how to do it. As soon as I walked in I was greeted. My salesman really helped me fin buyin process with. I was worried I would not know what to do or how to do it. As soon as I walked in I was greeted. My salesman really helped me find the right car without "stalking" me. She sat back and let me look and was quick to answer if I had any questions. The process of signing for the car was quick and painless. I got a great price for my car and they made sure I knew exactly what needed to be done. I had a great experience and am happy with my decision to choose Sam Swope as my dealer. More

I came in to Sam Swope after praying for God to help me find the right deal for me. I had already driven away from another local dealership because the salesman was so high pressure and aggressive. I drove find the right deal for me. I had already driven away from another local dealership because the salesman was so high pressure and aggressive. I drove in to Sam Swope and was greeted by Ronnie D. Turner as soon as I drove in. I told him what I wanted and Ronnie just cut to the chase; no bull, no hype, just straight talk and honest discussion about what I needed and what he could do for me. After a few moments, we knew we could make a deal happen. I purchased a beautiful Sebring Convertable and couldn't be happier with the deal Ronnie D. Turner put together for me !! I have already recommended him to others and will continue to do so! I will be back to talk to Ronnie Turner about my next purchase as well. !! Gratefully, David E Burcham, Louisville, KY More

Mike Daleo made my purchase of a new 2012 Dodge RAM 1500 an easy and fast process! He is a true professional and we will be buying another car from him and Sam Swope in the near future! Thanks again, Jul an easy and fast process! He is a true professional and we will be buying another car from him and Sam Swope in the near future! Thanks again, Julian C. More

I have purchased plenty of vehicles over the years and wanted to say that DEE was the best sales person I've ever spoken to. I would recommend, any one walking into Sam Swope to first ask for DEE. She's n wanted to say that DEE was the best sales person I've ever spoken to. I would recommend, any one walking into Sam Swope to first ask for DEE. She's not the type of sales person who tries to shove a car down your throte, She is very nice and personable. I have never written a review for anyone in my life and felt that it was worth my time to say something about DEE. God bless and thank you, my Dodge Ram is awesome. Bobby Smith More

Lawrece and Dean were just great they both worked with us extremley well. They got us in the car we wanted at the price we wanted. I also just loved the way more avengers appeared on the lot out of no where, extremley well. They got us in the car we wanted at the price we wanted. I also just loved the way more avengers appeared on the lot out of no where, that was just awesome. Thanks again Lawrence and Dean. We will ge glad to refer people to your dealership. I also thought Wally was great as well. Thanks for taken care of us everybody. More

The entire expirence was great. Ed was told how we needed to replace a car that had broken down and he could not have been more patient with us. He explained the many options that we had and he found needed to replace a car that had broken down and he could not have been more patient with us. He explained the many options that we had and he found us a great car at such a good price that we bought a new car rather than an excellent used car that we had researched. He never made us feel rushed and was very kind offering us time to drive the car for an extended time and made the negiotiation pleasant without alot of haggling. The car was ready as promised and was in perfect condition with a full tank of gas. More

I am very dissatisfied with the service department. I feel as if they are trying to take me for all I have every time I come in there. I would go somewhere else, but we have an extended warranty so we ca feel as if they are trying to take me for all I have every time I come in there. I would go somewhere else, but we have an extended warranty so we cannot go to anywhere besides a Chrysler dealership and your by far the closest. Those reason do not matter anymore. We will no longer be dealing with your service department anymore. We had our van in their back in September for our AC. "All" that they could find wrong was that the coolant was low, so it was refilled and we were charged for that. Seemed odd at the time, but oh well we went with it. Then it came time to run the ac again after the winter it was broken again so we took it in and there was something in the back of the van that was broken in the ac that wasn’t checked the first time. If that would have been checked the first time, the problem would have been fixed and it would have been covered under our extended warranty. Now we take it in this week for a squeaking issue when turning right, shaking under the car when it gets to about 50-60 mph and also the abs light was on. All of those issues mentioned, and there was only a bad abs sensor (costing over $400.00 to fix when the sensor can be purchased at a parts store for $40, since we checked on this). I feel as if they are trying to get out as much money from us without using our warranty and I am completely fed up with it. I drive my babies in this car and I do not feel safe. I am trading in my vehicle and going to a competitor company who treats me with respect and cares about my safety in the vehicle that I drive. More