Lorenzo Nissan Ft. Lauderdale

Terry was great and his communication was excellent! Kept in touch with updates and made this visit one of the best! He deserves a raise ! Kept in touch with updates and made this visit one of the best! He deserves a raise ! More

After getting all of the numbers worked out ahead of time, and purchasing flights to get to Ft Lauderdale, I learned that the dealer neglected to tell me that there was an additional $750 fee for the CP time, and purchasing flights to get to Ft Lauderdale, I learned that the dealer neglected to tell me that there was an additional $750 fee for the CPO CERTIFICATION. The vehicle was listed as a CPO vehicle on their website. There should have been no additional fee. I also believe I was bait and switched by this dealer. I originally called about a grey 2023 murano. They sent me the documentation about a white 2023 murano (on “accident”). I liked the white murano, so we worked up the numbers, with the agreement that the grey one would still be available for me to purchase, should I change my mind upon flying to Ft Lauderdale. We got to the dealer and were told the grey one had sold, leaving me feeling stuck with the white one, which I had not called about in the first place. We went ahead and purchased the white one, and now see the same grey one (over 2 weeks later) still listed for sale on their website. I feel disgusted and taken advantage of by this dealership. Buyer beware… More

Excelente profesional atención al cliente. El Sr. GINO ES UN MUY BUEN VENDEDOR Y UNA EXCELENTE PERSONA. El Sr. GINO ES UN MUY BUEN VENDEDOR Y UNA EXCELENTE PERSONA. More

I have been coming to this dealership for over 15 years great service and great associates always Thank you great service and great associates always Thank you More

Lorenzo Nissan gave me the discounts I qualified for. They made it very easy to go through the process and into finance. Another dealer nearby had the color I wanted and my new car was ready the next morn They made it very easy to go through the process and into finance. Another dealer nearby had the color I wanted and my new car was ready the next morning. More

Everyone nice and helpful took us a while to find the person I had talk to.! Fixed the issues in the car and now the battery is dead. I mean like what the heck. person I had talk to.! Fixed the issues in the car and now the battery is dead. I mean like what the heck. More

I say for 2 hours and a half and never fix or let emmknow for the solution. for the solution. More

Bill and Luca helped me get my new 2024 Sentra! They truly went above and beyond to get things sorted out for me and all for a better deal. I truly appreciate their morality and customer service. They truly went above and beyond to get things sorted out for me and all for a better deal. I truly appreciate their morality and customer service. More

My service writer was condescending not accommodating and not very bright.. the dealership gave me no detailed report on the diagnosis I paid almost $200 for and they tried to change the price at the last mi not very bright.. the dealership gave me no detailed report on the diagnosis I paid almost $200 for and they tried to change the price at the last minute in a Shifty move not real nice.. no customer service whatsoever and they don't answer their phone so you can't call the service department and expect anyone to pick up they don't I had to call parts to be able to get through the service not a well-organized or well-managed service department More

Great experience trading and selling a car! facundo went above and beyond to help me during and after the process facundo went above and beyond to help me during and after the process More