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Longo Lexus

El Monte, CA

4.9
1,743 Reviews
Call Dealership (855) 799-8270
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3530 Peck Rd

El Monte, CA

91731

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1,743 Reviews of Longo Lexus

June 10, 2024

I like service received from everybody and especial thanks for Rodolfo Ayala for help me with my car More

by Ndi57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
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Jun 10, 2024 -

Longo Lexus responded

We know how important your investment (car) is and we're humbled to have been selected to handle your auto care needs. Make it a great day and hurry back - Team Longo

Helpful
June 10, 2024

Bought several cars from Longo (Toyota or Lexus). Always love the service. Highly recommend Longo to any friends and family. More

by worthywang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Starnie Li
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Jun 10, 2024 -

Longo Lexus responded

Congratulations on your recent purchase from Longo Lexus and welcome to the Longo family

Helpful
June 08, 2024

The best service and prices Longo Lexus it’s the place to go I would recommend this dealer to all my friends and family Mark fata excelent service Vivian from service the best We bought an es350 2 More

by Jt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Phu, Vivian Tan, Marc Fata
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Jun 10, 2024 -

Longo Lexus responded

Welcome to the Longo Lexus family and we're so honored to serve you - Enjoy what you drive and please call us if you need us

Helpful
June 06, 2024

Manager was responsive to complaints and issues with the experience and worked quickly to resolve problems. More

by ahnhye546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Willy Lam
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Jun 06, 2024 -

Longo Lexus responded

Thank you for speaking with our management team on duty during your recent service visit @ Longo Lexus

Helpful
June 06, 2024

Fast service, reasonable prices, polite, thoughtful, dedicated to explaining all question… There is a car delivery service available👍👍👍 More

by Katie
Recommend Dealer
Yes
Employees Worked With
Jackson Le
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Jun 06, 2024 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations Katie and please enjoy what you drive

Helpful
June 04, 2024

Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service More

by DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Jun 04, 2024 -

Longo Lexus responded

Thank you so much for visiting Longo Lexus service department and happy knowing your visit went well. Hurry back

Helpful
June 02, 2024

As usual, outstanding service. Have been going to Longo Lexus for 14 years now, since I purchased my car there. More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Jun 03, 2024 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU for your rating & review - Team Longo Lexus

Helpful
June 01, 2024

Wonderful service. Having last minute repair request and Kelly Yang was able to get the appointment for us. More

by Laksana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Jun 03, 2024 -

Longo Lexus responded

Thank you for your rating and review about your recent service visit @ Longo Lexus. We're humbled to serve you

Helpful
June 01, 2024

Very good customer service. Mr. Wong is very friendly. Thank you Mr. Wong for giving me the 10% discount. More

by Kluu9835
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Jun 03, 2024 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater and happy knowing Man Wong and the service team @ Longo Lexus took wonderful care of you and your investment

Helpful
May 31, 2024

Excellent customer service. Everyone is very professional, courteous, and kind. I enjoy bringing my vehicle to Longo Lexus. More

by Allie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong, Kelly Yang, Jerry Wu, John Yang, Kelvin Huang, Michael Chico
Report | Print
May 31, 2024 -

Longo Lexus responded

What a great way to start off our Friday @ Longo Lexus - Thank you Allie for your posting

Helpful
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