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Longo Lexus

El Monte, CA

4.9
2,044 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

January 01, 2023

Victor Reyes always great. 5th lexus he’s always very helpful. Very efficient and great customer service. More

by Bea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Report | Print
Jan 03, 2023 -

Longo Lexus responded

Thank you Bea for the kind posting about your Sls visit with Longo Lexus and our team member, Victor. We know you have many choices when selecting a brand | dealer and we're honored you've chosen Longo, to handle your auto care needs. Enjoy what you drive and Happy New Year

December 31, 2022

Robin went above and beyond to help me. I arrived late to a sudden emergency and still had a loaner car reserved for me. He also quickly let me know what maintenance my car needed so I didn More

by Willee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Jan 03, 2023 -

Longo Lexus responded

We couldn't agree with you more about Robin, he's certainly one of the many reasons why Longo is Longo and delighted to read you were able to witness this during your service visit @ Longo Lexus. Thank you Willee for being the most important part of our business and hurry back - Team Longo

December 31, 2022

My experience was fine. Everyone is friendly. I like having a rental car readily available. More

by chriscarbonell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Jan 03, 2023 -

Longo Lexus responded

Thank you for the trust you have in our company - Team Longo

December 31, 2022

Quick and easy check in and loaner process. My car was ready at expected time. More

by havmex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Jan 03, 2023 -

Longo Lexus responded

Thank you for the shout out on DealerRater and Happy New Year - Team Longo Lexus

December 30, 2022

Excellent customer service, knowledgeable staff, clean facility, and communication was smooth either with the text message or web site portal link regarding service status. My service advisor Rodolfo a More

by steven2523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala
Report | Print
Dec 30, 2022 -

Longo Lexus responded

Thank you for entrusting Rodolfo and Longo Lexus with your auto care needs. Have a wonderful week and Happy New Year!

December 30, 2022

Longo Lexus provided prompt and excellent service in servicing my car. Advisor Francis Saldana kept me abreast of what was happening and provided me a loaner car. More

by ASakahara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Dec 30, 2022 -

Longo Lexus responded

Thank you for your 5 STAR DealerRater review, Francis and the team are honored to serve you. Have a wonderful weekend - Team Longo

December 29, 2022

Great selection, friendly service. My family has been coming here for over 20 years to repurchase over and over. More

by Sandijung
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Dec 29, 2022 -

Longo Lexus responded

We are truly honored to serve you and your family for over 20 years - WOW... that's amazing!!!! Thank you Sandijung for being the most important part of our business and please tell your family we said hello and Happy New Year!

December 28, 2022

Man Wong is my go to service manager. He is knowledgeable and helpful. Always courteous and pleasant. More

by tanakad442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Dec 28, 2022 -

Longo Lexus responded

We're honored to serve you and Happy New Year - Team Longo

December 28, 2022

A good and efficient process for me to close a deal. The CPO program is great. More

by Steven Biernbaum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hieu Le
Report | Print
Dec 28, 2022 -

Longo Lexus responded

From all of us from Longo Lexus - Happy New Year and please enjoy what you drive -

December 28, 2022

Great people to work with. Bought multiple cars from Longo. All good experiences. Will use them again. More

by zego175
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isidro orozco, Chris McCarty, Ian Clubb
Report | Print
Dec 28, 2022 -

Longo Lexus responded

Thank you for your ongoing trust with our company (Longo Lexus) and team - Happy New Year

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